No Solutions to Problems

[ctuinstra]

I'm sure this has been discussed many times before, but I see far too many threads asking for help, getting tons of help, and then never closing out the issue with the fix! Wow, that really chaps me! Read through all of the posts and all of the really good suggestions and then CRICKETS! At least thank them for the contributions and the biggest thank you of all is to POST THE SOLUTION!!!!!

This is something that I have always tried to do, especially with the manufactures support, to give feedback of the solution so hopefully it helps others along the way. Internally we talk weekly and share all difficult problems with each other.

[JR2ALTA]

Re: No Solutions to Problems

It's rude as hell but at least the suggestions get out there to help future search results.

[blackcat4866]

Re: No Solutions to Problems

You'll get used to it. I honestly don't mind the lack of followup.

The responses that really bother me are: "That sounds too hard. I don't want to work that hard to fix it. Isn't there something easier that I can do?"
=^..^=

[Bix]

Re: No Solutions to Problems

In an old help forum, we had to put a button called "Solved" to fight this. If you pressed it, it automatically created a post to say the problem is solved. Unfortunately it did not work much but we put after 15 days without an answer, the post is automatically solved / abandoned.

[slimslob]

Re: No Solutions to Problems

Too many are too lazy.

[tsbservice]

Re: No Solutions to Problems

Too many are too lazy.

So true. But unfortunately it's not limited to people being only lazy. I would ad it's lack of culture(you know-first 7 years).
So one going here asking for solution, if you find it, be a man step ahead and acknowledge it, give thanks to the people who helped and be helpful for the future people with same problem.
That's the way I see it, but I may be wrong ha-ha.

[NeoMatrix]

Re: No Solutions to Problems

Re. No resolve posting.

It's probably more a case of personal bruised ego or further losing face in eyes of the forum.
The resolve fix was probably something the Tech overlooked, and any type of resolve reply post would make those subject to more bruised ego from the forum typical anecdotal interjection.

Most offering their knowledge and experience to the subject fault see it a personal a let-down when there is no resolve correspondence to a subscribed forum fault.
Its a bit like watching and waiting for the end of a good movie only to see the DVD scratched and unable to play the last scene; --somewhat annoying not knowing the outcome.

[blackcat4866]

Re: No Solutions to Problems

Those of us that step (or are thrown) in front of the bus each day eventually get used to getting run down a few times a day. It doesn't hurt that much, and it's worth the associated education.

You can't know everything (and in many cases: not much to nothing), but that's perfectly alright. There's quite an art to standing there and looking foolish with confidence. =^..^=

[Zeldaman]

[Phil B.]

Re: No Solutions to Problems

never had that prob with my 6 guys.. we all were like family.. If Johnny or Phil(other)Bradder..Jesus..Arturo.. John 'Chicken Perdue ' *how it was on his resume' he went to Perdue Uni LOMFL* They knew I was there @ 0800 **0830 was clock[in **.. had my ..email-cell-office-pager #'s.
All our families got along..same with J.C.the Owner/Boss. We helped each other when possible.. good times.. good folk.

[Phil B.]

Re: No Solutions to Problems

Those of us that step (or are thrown) in front of the bus each day eventually get used to getting run down a few times a day. It doesn't hurt that much, and it's worth the associated education.

*** ahhh Sounds like you wear the perm markings of the tire tread.. thought I might have been the 'Lone Survivor' **

You can't know everything (and in many cases: not much to nothing), but that's perfectly alright. There's quite an art to standing there and looking foolish with confidence. =^..^=

soo true.. BUT the ability to 'finger it out' -= OR =- where to go for a START are " Priceless".

I would rather look the Customer in the eye and say.. " Umm Gotta get back with you on this.. " or " frankly I don't know the answer to that BUT I will get back with you ** MAKE friggin SURE you do!**

For the first few years I kept hand notes.. in folders per Brand/Model. Then came the AFFORDABLE portable PC.. Thank You Jesus!
As time progressed.. I emptied my memory on some things and filled it with E Codes.. Part #'s Etc.. I have since reverted back to my Interests/Hobbies.

[Phil B.]

Re: No Solutions to Problems

So true. But unfortunately it's not limited to people being only lazy. I would ad it's lack of culture(you know-first 7 years).
So one going here asking for solution, if you find it, be a man step ahead and acknowledge it, give thanks to the people who helped and be helpful for the future people with same problem.
That's the way I see it, but I may be wrong ha-ha.

hey IF we were all perfect.. we TOO could walk on water..
the KEY to F Up's: 1) learn from it 2) TRY not to do it again 3) DO NOT DO IT AGAIN ( hence no THIRD marriage! ) I know I have beat my head on a prob... sat back * b4 CTN * mulled it over and went back and found my goof.. WE ALL DO IT.. agreed Be A Man/Woman.. Admit ..move on.

RE: Likes/Thanks.. ABSOLUTELY nothing pisses me off to see someone say XYZ werked * which I see myself or someone else said " try this 1st " they do and then do not give THANKS or even a like.* grrrrrr

[driving lots of miles]

Re: No Solutions to Problems

I still have two open threads that I have not found a solution to. One the boss hasn't ordered the board for and the other is a finisher still giving jams, but the customer has a smaller loaner finisher, so the boss is not in a hurry and there are more irons in the fire at the moment. I still have used the likes and thanks button in these posts.

[tsbservice]

Re: No Solutions to Problems

I still have two open threads that I have not found a solution to. One the boss hasn't ordered the board for and the other is a finisher still giving jams, but the customer has a smaller loaner finisher, so the boss is not in a hurry and there are more irons in the fire at the moment. I still have used the likes and thanks button in these posts.

What?! Of course nobody's perfect including me, still trying to be but nowhere near.
Sounds like you are doing things well.