Internet Speed Liars!

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  • rbazan
    Technician

    50+ Posts
    • Dec 2013
    • 70

    #1

    Internet Speed Liars!

    Verizon is lying to me. They promised me a download speed of 50 Mbits per sec but
    I'm only getting 8 Mbits per sec. Yes they said it's not them it's me
    and using thier 'speed test' it's 30 Mbits-- my download manager shows it is less.

    THESE INTERNET SPEED TEST ARE RIGGED.

    After a bit of checking I found that NETFLIX has a speed test-- FAST.COM and
    that show's the TRUE internet speed. Alas arguing with Verizon is futile-they own Net Nuetrality and we're F.ed.

    By the way most people don't know this:1 MB is one Mega Byte and 1 Mb is one Mega bit. 8 Mb = 1 MB.

    Hey now I feel better!
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2031

    #2
    Re: Internet Speed Liars!

    Download speed is not dependant on your ISP alone. It's primarily on the SOURCE of the data. Your ISP advertises optimal transfer capibility but it cannot draw blood (in your case, bandwidth) from stone.

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3374

      #3
      Re: Internet Speed Liars!

      I had a similar experience and found out that the AVAST Antivirus software was eating most of the speed. After deactivating AVAST, the download speed went up to the level as promised by the provider.

      Hans
      “Sent from my Intel 80286 using MS-DOS 2.0”

      Comment

      • mincopier
        Trusted Tech

        250+ Posts
        • Dec 2015
        • 289

        #4
        Re: Internet Speed Liars!

        There is a lot of "unknowns" in getting the advertised speed from any ISP. The computer itself, software running, browser, network adapter itself, wireless vs wired, protocol of the wireless, distance from the wireless, set the test is being run from, location where the test is from, etc...

        Also don't forget cell strength of the actual signal. Not your data strength on the computer but what the phone or other hotspot device has for cell strength.

        As you noticed if you use their site you get advertised speed but use another and you don't. Also depends on how the individual site conducts the test itself.

        We use Verizon at work. I have a Google Pixel with 5G. At Speedtest.net and speakeasy.net I get 50Mb down and 10Mb up. Not sure what we are supposed to be getting but that is half of what I get from my Comcast which is about 90-95Mbs up and 10-15Mb down.

        Comment

        • qbert69
          Service Manager

          1,000+ Posts
          • Mar 2013
          • 1152

          #5
          Re: Internet Speed Liars!

          Originally posted by rbazan
          Verizon is lying to me. They promised me a download speed of 50 Mbits per sec but
          I'm only getting 8 Mbits per sec. Yes they said it's not them it's me
          and using thier 'speed test' it's 30 Mbits-- my download manager shows it is less.

          THESE INTERNET SPEED TEST ARE RIGGED.

          After a bit of checking I found that NETFLIX has a speed test-- FAST.COM and
          that show's the TRUE internet speed. Alas arguing with Verizon is futile-they own Net Nuetrality and we're F.ed.

          By the way most people don't know this:1 MB is one Mega Byte and 1 Mb is one Mega bit. 8 Mb = 1 MB.

          Hey now I feel better!
          If you do a tracert function, you can see the hops & delays to communicate to the server. Open the command line & type "tracert google.com" minus the quotes. You will see the hops & times recorded. [emoji41][emoji1303]

          Sent from my SM-N950U1 using Tapatalk
          REACH FOR THE STARS!!!
          Konica Minolta Planetariums!
          https://www.konicaminolta.com/planet...gma/index.html

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4637

            #6
            Re: Internet Speed Liars!

            Agree with the other poster, there are many factors when it comes to internet speed. I have comcast Blast or whatever the fastest speed , like 250mb. On my old XP speed test download could be as low as 25 but with Win 7 & 10 it's over 200mbs. So the point being, there are a lot of factors determining the speed.

            The upload speed is always around 10 no matter what computer so I think that is probably the normal speed.

            Comment

            • rbazan
              Technician

              50+ Posts
              • Dec 2013
              • 70

              #7
              Re: Internet Speed Liars!

              Originally posted by rbazan
              Verizon is lying to me. They promised me a download speed of 50 Mbits per sec but
              I'm only getting 8 Mbits per sec. Yes they said it's not them it's me
              and using thier 'speed test' it's 30 Mbits-- my download manager shows it is less.

              THESE INTERNET SPEED TEST ARE RIGGED.

              After a bit of checking I found that NETFLIX has a speed test-- FAST.COM and
              that show's the TRUE internet speed. Alas arguing with Verizon is futile-they own Net Nuetrality and we're F.ed.

              By the way most people don't know this:1 MB is one Mega Byte and 1 Mb is one Mega bit. 8 Mb = 1 MB.

              Hey now I feel better!

              your internet speed is.JPG

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4637

                #8
                Re: Internet Speed Liars!

                Sorry to hear you can't resolve the slow speed. You have received some good advice here. 99.9% of the time it is the hardware. Do you really think Verizon is trying to cheat you with internet speed? Come on dude it doesn't cost them anything more to send a signal over a fiber optic strand. They are happy with the $150-200 a month from millions of customers. If you really are sure it's Verizon then have a tech come out and I believe their policy is you pay the service fee if it's not their fault. So if you are so sure it's them roll the dice and have the tech come out and show them!

                I clicked "like" for your last post. Not for what you posted but the Maytag man as your avatar. There have been times when business is slow and I will tell people "I feel like the Maytag man". Now that I'm thinking about it I better only say that to people over 40, otherwise they won't know who the Maytag man is!!! Haha

                Comment

                • qbert69
                  Service Manager

                  1,000+ Posts
                  • Mar 2013
                  • 1152

                  #9
                  Re: Internet Speed Liars!

                  Originally posted by copyman
                  Agree with the other poster, there are many factors when it comes to internet speed. I have comcast Blast or whatever the fastest speed , like 250mb. On my old XP speed test download could be as low as 25 but with Win 7 & 10 it's over 200mbs. So the point being, there are a lot of factors determining the speed.

                  The upload speed is always around 10 no matter what computer so I think that is probably the normal speed.
                  Your internet speed is only going to be as fast as the slowest link/device/ bottleneck in your device chain!!! I've also got Comcast myself and am paying the lowest end data price of $49.99 per month...not paying the equipment fee...got my own modem & can easily upgrade my device at any time. I've had my modem get destroyed by lightning before...bought a new one at Walmart, called comcast with my account info & new modem MAC ID & I was up & running in 15 minutes. And yes, I like my download speed of 2.5 to 3.5 Megabytes per second!!![emoji6]

                  Sent from my SM-N950U1 using Tapatalk
                  REACH FOR THE STARS!!!
                  Konica Minolta Planetariums!
                  https://www.konicaminolta.com/planet...gma/index.html

                  Comment

                  • qbert69
                    Service Manager

                    1,000+ Posts
                    • Mar 2013
                    • 1152

                    #10
                    Re: Internet Speed Liars!

                    Originally posted by copyman
                    Sorry to hear you can't resolve the slow speed. You have received some good advice here. 99.9% of the time it is the hardware. Do you really think Verizon is trying to cheat you with internet speed? Come on dude it doesn't cost them anything more to send a signal over a fiber optic strand. They are happy with the $150-200 a month from millions of customers. If you really are sure it's Verizon then have a tech come out and I believe their policy is you pay the service fee if it's not their fault. So if you are so sure it's them roll the dice and have the tech come out and show them!

                    I clicked "like" for your last post. Not for what you posted but the Maytag man as your avatar. There have been times when business is slow and I will tell people "I feel like the Maytag man". Now that I'm thinking about it I better only say that to people over 40, otherwise they won't know who the Maytag man is!!! Haha
                    Just an FYI, I was able to chat with an AT&T technician and out of curiosity I asked him if it was possible to run multiple colored lasers over a single fiber and his answer was "yes! Of course!!!" which would facilitate exponential data bandwidth!!! The Takeaway: data comm companies are FLEECING THE PUBLIC & SCREWING US OVER!!![emoji35]

                    Sent from my SM-N950U1 using Tapatalk
                    REACH FOR THE STARS!!!
                    Konica Minolta Planetariums!
                    https://www.konicaminolta.com/planet...gma/index.html

                    Comment

                    • NeoMatrix
                      Senior Tech.

                      2,500+ Posts
                      • Nov 2010
                      • 3513

                      #11
                      Re: Internet Speed Liars!

                      Multiplexing (MUX multiple line conversations) over a single fibre strand has been done since the very first fibre optic cable was ever laid.
                      I have only just learnt myself that there are different simultaneous light frequencies(Laser diodes) that can do bidirectional light wave transmissions over a single fibre.

                      I wonder how this effects the fibre optic relay nodes and light wave decay wave reshaping? Does it introduce harmonics into the light wave field down the fibre itself. Is there a greater error correction in the actual wave shaping after amplifier node re-transmission?

                      Interesting....

                      ---------8<--------------- insert---------------------

                      The communication over a single strand of fiber is achieved by separating the transmission wavelength of the two devices as depicted in Figure 2: 1000BASE-BX10-D transmits a 1490-nm channel and receives a 1310-nm signal, whereas 1000BASE-BX10-U transmits at a 1310-nm wavelength and receives a 1490-nm signal. As shown, the presence of a wavelength-division multiplexing (WDM) splitter integrated into the SFP to split the 1310-nm and 1490-nm light paths.
                      Figure 4. Bidirectional Transmission of a Single Strand of SMF
                      Inauguration to the "AI cancel-culture" fraternity 1997...
                      •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

                      Comment

                      • qbert69
                        Service Manager

                        1,000+ Posts
                        • Mar 2013
                        • 1152

                        #12
                        Re: Internet Speed Liars!

                        Originally posted by NeoMatrix
                        Multiplexing (MUX multiple line conversations) over a single fibre strand has been done since the very first fibre optic cable was ever laid.
                        I have only just learnt myself that there are different simultaneous light frequencies(Laser diodes) that can do bidirectional light wave transmissions over a single fibre.

                        I wonder how this effects the fibre optic relay nodes and light wave decay wave reshaping? Does it introduce harmonics into the light wave field down the fibre itself. Is there a greater error correction in the actual wave shaping after amplifier node re-transmission?

                        Interesting....

                        ---------8<--------------- insert---------------------

                        The communication over a single strand of fiber is achieved by separating the transmission wavelength of the two devices as depicted in Figure 2: 1000BASE-BX10-D transmits a 1490-nm channel and receives a 1310-nm signal, whereas 1000BASE-BX10-U transmits at a 1310-nm wavelength and receives a 1490-nm signal. As shown, the presence of a wavelength-division multiplexing (WDM) splitter integrated into the SFP to split the 1310-nm and 1490-nm light paths.
                        Figure 4. Bidirectional Transmission of a Single Strand of SMF
                        Just like how you have multi coated optics on things such as a gun scope with ruby coating ...it passes certain wavelengths whilst blocking /reflecting others!!![emoji41][emoji1303]

                        Sent from my SM-N950U1 using Tapatalk
                        REACH FOR THE STARS!!!
                        Konica Minolta Planetariums!
                        https://www.konicaminolta.com/planet...gma/index.html

                        Comment

                        • CompyTech
                          Super Tech

                          500+ Posts
                          • Feb 2011
                          • 706

                          #13
                          Re: Internet Speed Liars!

                          Originally posted by rbazan
                          Verizon is lying to me. They promised me a download speed of 50 Mbits per sec but
                          I'm only getting 8 Mbits per sec. Yes they said it's not them it's me
                          and using thier 'speed test' it's 30 Mbits-- my download manager shows it is less.

                          THESE INTERNET SPEED TEST ARE RIGGED.

                          After a bit of checking I found that NETFLIX has a speed test-- FAST.COM and
                          that show's the TRUE internet speed. Alas arguing with Verizon is futile-they own Net Nuetrality and we're F.ed.

                          By the way most people don't know this:1 MB is one Mega Byte and 1 Mb is one Mega bit. 8 Mb = 1 MB.

                          Hey now I feel better!

                          They only promise UPTO 50Mb. But if you hit within 85 to 90 percent of that, good. If not, I'd say there is a problem somewhere.

                          BTW Almost never use the ISPs speed test. I use good ol speedtest.net and broadband reports has a good one. Also Google has a simple speed test built into their search.

                          Broadband internet is a sad state of affairs in this country. I pay about 60 a month for 100 down and(wait for it) 5 up. WOW! My upload speed is what my download was 10 years ago. Couple years ago it was about 3. Don't forget the data caps either, mine sits about 300GB.

                          Comment

                          • qbert69
                            Service Manager

                            1,000+ Posts
                            • Mar 2013
                            • 1152

                            #14
                            Re: Internet Speed Liars!

                            Originally posted by CompyTech
                            They only promise UPTO 50Mb. But if you hit within 85 to 90 percent of that, good. If not, I'd say there is a problem somewhere.

                            BTW Almost never use the ISPs speed test. I use good ol speedtest.net and broadband reports has a good one. Also Google has a simple speed test built into their search.

                            Broadband internet is a sad state of affairs in this country. I pay about 60 a month for 100 down and(wait for it) 5 up. WOW! My upload speed is what my download was 10 years ago. Couple years ago it was about 3. Don't forget the data caps either, mine sits about 300GB.
                            ISP's are Milking the $HIT out of us!!![emoji2959]

                            Sent from my SM-N950U1 using Tapatalk
                            REACH FOR THE STARS!!!
                            Konica Minolta Planetariums!
                            https://www.konicaminolta.com/planet...gma/index.html

                            Comment

                            • NeoMatrix
                              Senior Tech.

                              2,500+ Posts
                              • Nov 2010
                              • 3513

                              #15
                              Re: Internet Speed Liars!

                              Originally posted by qbert69
                              ISP's are Milking the $HIT out of us!!![emoji2959]

                              Sent from my SM-N950U1 using Tapatalk
                              One of my pet peeves is having to pay down load per Megabyte for advertisement.
                              My cellphone megabyte quota includes pixel data from image advertisements.
                              Those image advertisements that I never asked for, nor ever need an yet I have pay from them
                              in my data download quota.

                              I do have advert blocker software installed on my mobile phone, but I still get some advert images.
                              Inauguration to the "AI cancel-culture" fraternity 1997...
                              •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

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