useless is useless, hot damn. /rant!

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  • jmaister
    certified scrub

    Site Contributor
    500+ Posts
    • Aug 2010
    • 755
    #1

    useless is useless, hot damn. /rant!

    lady: we have lines on copy

    me: do you have lines if you print from kom-pew-ter

    Lady: no lines

    me: the glass may be dirty then, could you take a look

    lady: oh there's no glass, we use the top portion. (starting to hit my head on the desk)

    me: there are two piece of glass, one on the right, one on the left/smaller could be dirty(ALWAYS IS).

    lady: *lots of noise coming through the phone, pots and pans and things...wtf.

    lady: oh we will call you when we need you, we have nothing to copy at the moment.

    me: quietly exploding...


    AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHH HHHHHHHHH
    Idling colour developers are not healthy developers.
    Tags: copy, glass, lines, useless
    • qbert69
      Service Manager

      1,000+ Posts
      • Mar 2013
      • 1152
      #2
      Re: useless is useless, hot damn. /rant!

      Originally posted by jmaister
      lady: we have lines on copy

      me: do you have lines if you print from kom-pew-ter

      Lady: no lines

      me: the glass may be dirty then, could you take a look

      lady: oh there's no glass, we use the top portion. (starting to hit my head on the desk)

      me: there are two piece of glass, one on the right, one on the left/smaller could be dirty(ALWAYS IS).

      lady: *lots of noise coming through the phone, pots and pans and things...wtf.

      lady: oh we will call you when we need you, we have nothing to copy at the moment.

      me: quietly exploding...


      AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHH HHHHHHHHH
      DAMN WITE-OUT!!![emoji2959]

      Sent from my SM-N950U1 using Tapatalk
      REACH FOR THE STARS!!!
      Konica Minolta Planetariums!
      https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635
          #3
          Re: useless is useless, hot damn. /rant!
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • gneebore
              Senior Tech

              500+ Posts
              • Feb 2010
              • 555
              #4
              Re: useless is useless, hot damn. /rant!

              Originally posted by jmaister
              lady: we have lines on copy

              me: do you have lines if you print from kom-pew-ter

              Lady: no lines

              me: the glass may be dirty then, could you take a look

              lady: oh there's no glass, we use the top portion. (starting to hit my head on the desk)

              me: there are two piece of glass, one on the right, one on the left/smaller could be dirty(ALWAYS IS).

              lady: *lots of noise coming through the phone, pots and pans and things...wtf.

              lady: oh we will call you when we need you, we have nothing to copy at the moment.

              me: quietly exploding...


              AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHH HHHHHHHHH
              Ugh had to be reminded of a weird older problem with some of the later analog and earlier digital copiers, the infamous corona cleaner rod. Had a customer that was over fifty miles away and insisted no matter what if there were lines we had to come and fix it. Problem was these particular models had the handy little rod, in the main charge corona assembly, that the operator pulled back and forth and cleaned the corona wire which sometimes got dusty and added a weird charge pattern. The best part was each operators manual actually had instructions on how to use the cleaning rod when there were lines on the copies right next to the pages where they were shown how to change the toner. And of course when we installed the machines we taught the users how to use the cleaner and when. Plus i actually made a small notice of what to try for lines on the copies before calling for service and put that on the front cover. It was a simple operation--- open front cover and pull the little black or red knob out and push it back in. And close the cover and make copies. The worst part was this particular customer was a per-call charge customer with mileage and travel time charges. Yes they always wanted a full hour service when i got there so I ended up using the vacuum and cleaned covers and feed rollers and handed them a bill for two hours. Finally they went with another brand when their machine went on the list of machines no longer supported because it was over five years since the machine models were made.

              Of course we also had the same problems with ink and white out in the slit glass all over the place. Even got to the point where some customers would ask me why I didn't tell them to do that before I came out . Problem was that ones that asked that were not the ones that placed the service call and insisted we had tof fix the blasted copier

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