Ever get tipped by your customers? I'm not talking about an seasonal giftcard or free access to the cookies, doughnuts, and coffee. Maybe the tip was less than appropriate or just plain wrong. Maybe it was unexpected or even a blessing. Let's hear yours.
I had a customer in the late 90s that took their business on the road every weekend. Everything had to be ready to fly on Thursday morning. If the machine went down on Wednesday afternoon, he'd say "There's a fifty for you if you can get it running by four." I always did, too. I also got a pair of NBA tickets from a long-term customer once. They still go to the top of the list. But for the most part, tipping has been the exception in my overly long career. Last week I solved a user caused problem at an assisted living facility. The boss lady gave me a plastic cup with the outfits name on it. The kind new residents get upon move in. "Oh. Thank you." (WTF! I know I'm way older than her, but not THAT old) I have one other tip scenario. April 15th at a small CPA firm. I killed it to get them fixed in record time. As I'm leaving the CPA says, "hey, I've got something for you." I look around his office and see row after row of unopened bourbon bottles. I'm thinking, this is gonna be good! Then he hands me a box of crock pot/slow cooker liners. "Ever use a slow cooker? You'll love 'em." And away he strolls. His employees were super embarrassed. I just laughed. I have clearly gotten better mileage out of this story than the CPA!
I had a customer in the late 90s that took their business on the road every weekend. Everything had to be ready to fly on Thursday morning. If the machine went down on Wednesday afternoon, he'd say "There's a fifty for you if you can get it running by four." I always did, too. I also got a pair of NBA tickets from a long-term customer once. They still go to the top of the list. But for the most part, tipping has been the exception in my overly long career. Last week I solved a user caused problem at an assisted living facility. The boss lady gave me a plastic cup with the outfits name on it. The kind new residents get upon move in. "Oh. Thank you." (WTF! I know I'm way older than her, but not THAT old) I have one other tip scenario. April 15th at a small CPA firm. I killed it to get them fixed in record time. As I'm leaving the CPA says, "hey, I've got something for you." I look around his office and see row after row of unopened bourbon bottles. I'm thinking, this is gonna be good! Then he hands me a box of crock pot/slow cooker liners. "Ever use a slow cooker? You'll love 'em." And away he strolls. His employees were super embarrassed. I just laughed. I have clearly gotten better mileage out of this story than the CPA!
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