What have you ever lost/found in a copier or other equipment
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I'll hold my hands up and admit i left a small brush inside a canon c1 imagepressIt didn't help that the customer removed it for me because it was the cause of the jamming on the transfere bed.
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Had a Kyocera KM-6330 that had an exposure lamp issue. It wouldn't turn on. Took scanner apart and found a pile of Hershey Kiss wrappers (the foil ones had to be about twenty) laying on top of the scanner pcb. Showed that to the customer and there remark was, "We were wondering whose been stealing the candy out of the bowl."
I removed a family of well-done mice from a Mita DC-111C at a catholic school. The mice just did not have fast enough reflexes then somebody fired up the copier.
A co-worker of mine showed up at the company meeting one morning bitching that the customer had stolen his flashlight. He did have the good judgement not to directly accuse the customer, but ranted for a good long time at the meeting. As the meeting was breaking up, the dispatcher let us know that his customer had called to complain about jamming in the duplexer. At the dispatcher's direction the customer looks in the duplexer and what do you think they find? A flashlight.
I think my overall favorite was the lawyers office that called for half copies on a Mita DC-2255. The symptoms were a little baffling. Normal image at the back, blank image at the front of the machine. I find in the bypass a chrome plated letter opener that had fallen off the top right edge of the copier, fed down through the bypass and got stuck with the tip just touching the drum. It worked like a lathe, gradually cutting the drum in half. I wrote them a nice bill, and suggested that the top of the copier might not be the best place for a letter opener. The lawyer insisted that he must have his letter opener right there. So people just don't learn. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Once found a pen at the back of a copier when it was being wheeled out for the new one to be installed, WOW, i hear you say, that's interesting, but wait.
Several months after, attending a call at a small country stationery shop, the owner said "I'll give you 50 bucks for that pen"
"What....50 bucks" i said thinking this womans insane
"OK 150 bucks" she said, I took the pen out of my pocket and looked at it.
"You don't know what it is do you" she said
"Yes i do" i said, looking like Homer Simpson completely stunned.
Turns out it was a limited edition Mont Blanc pen worth over $1000.
I had used this pen as a door cheat, cleared fuser jams with it, ficked mylars with it, and wrote the service reports with, afterwards it was retired for my pension fundSome days, it's just not worth chewing through the restraintsComment
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Many years ago in the Federal Reserve I took the top off the DF from a Konica Royal 130R and found $50,000 in bonds that had been copied but sucked up into the df instead of being ejected. You should have seen the look on the guards face.Comment
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I found pastry crumbs in one of the papertrays of a Nashua 2680. When asking around the operator told me he put his pie in there to warm it up because he heard the previous technician said something about a drawer heater but it is not working because his pie is still cold.Comment
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At a TGI Fridays restaurant I noticed the Mita DC-2055 was bleeding from the bypass. Well it looked like blood. A handful of catsup packets had been dropped down the bypass feed.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Hm. Definitely not the most interesting, compared to others here but so far -
T-shirt transfer on the preheat plate of an Oce' 3100.
Coffee (with cream & sugar) spilled in the air assist doc feeder of an Oce' 3045.
Mouse nest & related bio-waste in a Mita 1860.
I need to get out more.“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'” (Isaac Asimov)Comment
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While servicing a typewriter, I found a crucifix stuck in the op cams and I exclaimed "Jesus Christ" when I pulled it out...well I thought it was funny, guess you had to be there...
Serviced a typewriter at the Police Station and removed a yellow rubber ball, lady said "Oh....we had a police dog in here yesterday and we hid the ball, guess he didn't find it"
So at least I know that my service skills are better than a dog...lolIBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ CertificationsComment
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