[People] What is your Christmas story? Customer treats you good or is it business as usual.

[fallguy]

I spend most of my service years in Miami, Florida where the customers are very nice.
I get invited to help myself from their fridge, their coffee and at Christmas time I get invited to their parties. Good times with Xerox.
Is it the same in your neck of the woods?

[OMD-227]

That is how we get treated on a daily basis...... seriously.

Those that dont offer, often find me inside their fridge anyway!

[KEVIN900]

So far this season, I've collected two $50 and one $25 tips from my customers for Christmas. One placed a fake jamming call just so I could get the tip. The self proclaimed "King of Customer Service" says " Keep them coming, dear customers".red_present_box_wrapped.jpg

[zed255]

Bah-Humbug! Business as usual, in fact even more frenetic. As the holidays approach folks are worried a machine will be down over the holidays and generally loose their @%*#%!& minds. It never used to be that way, I recall showing up to clients while an office party was underway and being offered to stick around for some goodies. Not so much in the last few years.

[gwaddle]

I had one customer several years ago that always made sure I got a fruit basket or something for Christmas. She was the only one though. She was also the only person connected to my work that sent flowers when my wife died. Fine lady and a great customer.

[fixthecopier]

you would not know it is Christmas around here. Business as usual.

[blackcat4866]

Years back I had a customer/print shop that always placed an emergency service call on the Friday before Christmas. It was really my invitation to their annual wild game dinner. It was set up buffet style with each dish numbered. The only qualification was that I had to taste every dish, then vote on my three favorites and ranking.

Great people. Great food. It's one of my fondest memories. Six consecutive years. =^..^=

[OMD-227]

She was also the only person connected to my work that sent flowers when my wife died.

Very sorry to hear that mate.

[KenB]

Bah-Humbug! Business as usual, in fact even more frenetic. As the holidays approach folks are worried a machine will be down over the holidays and generally loose their @%*#%!& minds. It never used to be that way, I recall showing up to clients while an office party was underway and being offered to stick around for some goodies. Not so much in the last few years.

I totally agree.

Things always used to be festive in my customers offices around this time, but not recently.

I used to get fed at every call, and the customers were awesome.

To make things worse, we're always in an end of month /year crunch to get stuff installed, and it only gets more intense for December 31.

The past few years I've worked right up until 4:30 or so on both Christmas and New Years Eves, just so the salespeople could make their numbers.

[KenB]

I had one customer several years ago that always made sure I got a fruit basket or something for Christmas. She was the only one though. She was also the only person connected to my work that sent flowers when my wife died. Fine lady and a great customer.

My prayers go with you, my friend.

[Stirton.M]

Somewhat business as usual. Not surprising to me really, considering the economy practically sucks the wind out of the sail of many...

But many of my customers are still happy to see me when I arrive to "save the day" so to speak.

And in years past, one of our customers usually gives me a 26'r of 12y/o Gibsons Gold Seal.... What I Drink At Home: Gibson's Finest 12 Year Old Whiskey Review

nice stuff that...I usually mix the hard stuff...not this...it is so damn smooth, no mixing necessary. I have yet to see that customer this month, only a matter of time....dunno if they will pass another bottle on or not this year. If not, that is fine...they are cool customers anyway.

[Shadow1]

I usually get several invites to the Christmas parties (along with the fake jamming call if I accept) except this year I got tied up at a down production machine and had to miss one of the invites. Darn - was going to be a nice party and its a good customer.