Whats the funniest thing a customer has tried/able to put through a photocopier?

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  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1665

    #16
    Orange juice in the toner hopper of a Royal 115 b/w in early 80's before color. Customer figured they could make color copies that way. What insight. Ever see what happens to 500g of toner when you flood it with liquid.

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    • HenryT2
      Senior Tech

      500+ Posts
      • Apr 2010
      • 962

      #17
      Blackcat " I accidentally fed my necktie through a Mita DC-152Z, while I happened to be wearing it. I was leaning over the bypass to look at something."

      YEP, Back in the 'olden days ' we kept very long, sharp scissors in out tool kits. When we got on-site that was one of the first things we set on top of the copier ' VERY CLOSE AT HAND ' THEN, someone started making the ' clip-on ties ' . Most didn't look very good, but were a lot safer to wear. I have seen a couple of those go through copiers and mimeographs too.
      ----
      We once had a lazy engineer who thought he could speed up the 'blueprint' ( ammonia vapor ) process by running the paper through the copier with the vellum feeding through the adf ( old analog Copytstat sheet feeder ). You guessed it.......vellum didn't feed very well ( torn in several pieces ) and the process paper ? WELL ; let's just say his idea didn't work as well as he had hoped. He had to redraw the vellum and still process the blueprint paper.
      "The Serenity Prayer" . . .
      God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

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      • Herrmann
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2006
        • 792

        #18
        in old analog days, i had a customer who tried to add toner to a canon np4835 the following way:
        he ripped of the foil off the toner container, opend the front door and pour the powder into the guts of the mashine.
        I was speechless......
        If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

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        • Tricky
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2009
          • 2620

          #19
          We laugh at customers, but a lot of them are probably more intelligent academically than me and maybe they have common sense, but that intelligence and common sense disappears as soon as they reach the copier.

          Its jamming in the finisher, the machine has a clear lcd showing where the paper is jammed but it takes an engineer to remove the bright orange pen thats been dropped in there.

          Comment

          • mojorolla
            The Wolf

            2,500+ Posts
            • Jan 2010
            • 2627

            #20
            Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

            Had a school system that constantly ran overhead transperancies through the machines. Being that they were not heat treated, they would melt into jagged shards of plastic, kinda like the old Shrinky Dink things you made in the oven as kids. As for finisher, I find myself calling them "the big box on the left" or "the thing that staples and folds" quite often. The toner bottles had an arrow and picture instructing to pull the cap striaght up and off, do not twist. They would twist the cap off, tip the toner to load it in the machine, and toner would fall everywhere and then call to say what a peice of junk they had. Mind you these are teachers with degrees, degrees in what I'm not quite sure.
            Failing to plan is planning to fail!!!

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            • CanonSco
              Man About Town

              250+ Posts
              • Jul 2010
              • 368

              #21
              Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

              Originally posted by herrmann
              in old analog days, i had a customer who tried to add toner to a canon np4835 the following way:
              he ripped of the foil off the toner container, opend the front door and pour the powder into the guts of the mashine.
              I was speechless......
              Never mind analogue days, I have had that a few years ago with a small Canon IR1570 type machine. Open right hand side - pour contents in machine - job done! Was done by the head of Pathology at a hospital. I wanted to ask if he had copied some one else's doctorate.
              Last edited by CanonSco; 07-01-2011, 04:26 PM. Reason: friday afternoon malt.
              Yes, I am a nerd.
              Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

              Comment

              • michaelc
                Field Tech

                Site Contributor
                500+ Posts
                • Mar 2011
                • 590

                #22
                Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                I have always wondered what they have degrees in.
                It didn't say that I couldn't do it in the manual.

                Comment

                • pspahr
                  Toner Schlep

                  100+ Posts
                  • May 2008
                  • 227

                  #23
                  Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                  I've posted it elsewhere in a similar thread before, but the long and short of it: "burlap" type media through a Ricoh FT8680. Yep, the salesman said it'd feed it, he just forgot to mention the death and destruction it would cause to the drum and fusing rollers, innumberable jams, and lack of fusing to the super deep texture inherent in burlap weave.........
                  VectorLinux---Check it out!

                  Comment

                  • HenryT2
                    Senior Tech

                    500+ Posts
                    • Apr 2010
                    • 962

                    #24
                    Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                    Doctors ; Lawyers ; College Professors ; High School Principles ; Teachers ; Preachers ; Supposedly the Higher IQ people on the planet : and yet ,most cannot get it right ;
                    As Skynet said " We laugh at customers, but a lot of them are probably more intelligent academically than me and maybe they have common sense, but that intelligence and common sense disappears as soon as they reach the copier."
                    >
                    I used to wonder what my Dad meant when he would ask me " SON, ARE YOU IGNORANT ; OR JUST PLAIN STUPID ? "
                    >
                    That question finally made sense to me many years later: The Solution is simple :
                    If you are IGNORANT ------ You just have never been taught !

                    However , if you are STUPID ----- you have been taught ; but just choose not to do or act better !

                    Overlook ignorance and try to help ..... overlook stupidity 'cause they will not let you help .
                    "The Serenity Prayer" . . .
                    God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

                    Comment

                    • Jules Winfield
                      Senior Tech

                      500+ Posts
                      • Jul 2009
                      • 821

                      #25
                      Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                      Originally posted by HenryT2
                      Doctors ; Lawyers ; College Professors ; High School Principles ; Teachers ; Preachers ; Supposedly the Higher IQ people on the planet : and yet ,most cannot get it right ;
                      As Skynet said " We laugh at customers, but a lot of them are probably more intelligent academically than me and maybe they have common sense, but that intelligence and common sense disappears as soon as they reach the copier."
                      >
                      I used to wonder what my Dad meant when he would ask me " SON, ARE YOU IGNORANT ; OR JUST PLAIN STUPID ? "
                      >
                      That question finally made sense to me many years later: The Solution is simple :
                      If you are IGNORANT ------ You just have never been taught !

                      However , if you are STUPID ----- you have been taught ; but just choose not to do or act better !

                      Overlook ignorance and try to help ..... overlook stupidity 'cause they will not let you help .
                      That must be a universal truth, because all the stupidest customers I ran into during my 13 year stint as a field tech were teachers.
                      But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                      Comment

                      • michaelc
                        Field Tech

                        Site Contributor
                        500+ Posts
                        • Mar 2011
                        • 590

                        #26
                        Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                        Originally posted by HenryT2
                        Doctors ; Lawyers ; College Professors ; High School Principles ; Teachers ; Preachers ; Supposedly the Higher IQ people on the planet : and yet ,most cannot get it right ;
                        As Skynet said " We laugh at customers, but a lot of them are probably more intelligent academically than me and maybe they have common sense, but that intelligence and common sense disappears as soon as they reach the copier."
                        >
                        I used to wonder what my Dad meant when he would ask me " SON, ARE YOU IGNORANT ; OR JUST PLAIN STUPID ? "
                        >
                        That question finally made sense to me many years later: The Solution is simple :
                        If you are IGNORANT ------ You just have never been taught !

                        However , if you are STUPID ----- you have been taught ; but just choose not to do or act better !

                        Overlook ignorance and try to help ..... overlook stupidity 'cause they will not let you help .
                        Words of wisdom
                        It didn't say that I couldn't do it in the manual.

                        Comment

                        • mjarbar

                          #27
                          Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                          I don't know if it counts but can I add half a dried apricot through a Canon iR3300, and yes it was in the staffroom of a school!!!

                          Comment

                          • coolbeer
                            Trusted Tech
                            • Jul 2011
                            • 100

                            #28
                            Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                            Had a call for jamming, found mouse in fuser entrance, slightly over cooked !!!

                            Comment

                            • charm5496
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Apr 2008
                              • 2387

                              #29
                              Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                              First week of running calls on the CLC-700 series and a pay for print calls in for jamming on the transfer drum. So I get there and ask the end user what stock they were trying to run and where it was jamming and as I am taking my coat she hands me a brown paper grocery bag that has been cut down to 11x17 size.

                              I charged her for damaging the transfer sheet and wasting my time.
                              Accidents don't just happen. They must be carelessly planned.

                              Comment

                              • CableGuy
                                Impulse Drive Engineer

                                250+ Posts
                                • Oct 2008
                                • 417

                                #30
                                Re: Whats the funniest thing a customer has tried/able to put through a photocopier?

                                Originally posted by herrmann
                                in old analog days, i had a customer who tried to add toner to a canon np4835 the following way:
                                he ripped of the foil off the toner container, opend the front door and pour the powder into the guts of the mashine.
                                I was speechless......
                                Must have mistook it for a washing machine...lol

                                Comment

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