Whats the funniest thing a customer has tried/able to put through a photocopier?

[michaelc]

I have hand an eventful week. 1 customer trying to put t-shirt transfers through a Es-451c and another putting 400gsm paper through a LCF on a Es-2500c.
When I told them the machines could not do the task they required, both customers told me....wait for it.......

It didn't say that I couldn't in the manual. Priceless. The call out and parts were pricey though.

[blackcat4866]

I had a customer regularly running brown paper lunch sacks through a Mita DC-111C. Surprisingly it worked most of the time.

I had a customer that folded silk-screened T-shirts over the bypass tray of their Sharp BC-260. The whole machine was filled with fabric lint, a lot of which collected under the lower cleaning seal of the color drums.

I accidentally fed my necktie through a Mita DC-152Z, while I happened to be wearing it. I was leaning over the bypass to look at something. These machines were single sheet feed, so when the tie hit the PE sensor it fed right in. I happened to have a pair of wire cutters in hand, and quickly chopped off the tie just below the knot. To my surprise it fed out with a space shuttle printed on it.

I've seen whole reams of paper, still in the wrapping in the paper deck of a Canon NP6050. They don't feed like that, by the way.

I'm sure there's more ... =^..^=

[michaelc]

Close call with the tie, I don't have to wear one but close call for you. I have seen that to. Paper in trays with wrapping still on. I sometimes wonder who theses people are and what they are like outside of work. As in, can they tie there shoe laces, put their clothes on, somehow drive....lol

There will be more, its just customers do so much dumb stuff. Is it that it happens so much that we do not notice anymore?

[blackcat4866]

I seem to recall making up something about the "auto-unwrapping option" not being installed on this machine. They didn't see the humor, so I think they didn't understand that you have to unwrap the paper.

I remember calling a customer to ask for directions to their office. The young lady that answered the phone explained that she couldn't give me directions. She didn't know how to get there.
"But, you're at work right now, correct?"
"Yes ... "
"And you drove?"
"Yes ... but I don't know how to give directions."
"Did someone tell you how to get to work?"
"No ... I got here by myself."

=^..^=

[michaelc]

I seem to recall making up something about the "auto-unwrapping option" not being installed on this machine. They didn't see the humor, so I think they didn't understand that you have to unwrap the paper.

I remember calling a customer to ask for directions to their office. The young lady that answered the phone explained that she couldn't give me directions. She didn't know how to get there.
"But, you're at work right now, correct?"
"Yes ... "
"And you drove?"
"Yes ... but I don't know how to give directions."
"Did someone tell you how to get to work?"
"No ... I got here by myself."

=^..^=

Thats funny as hell. Customers keep us busy though. Its 'jamming in the finisher'. You dont have a finisher but ofcourse your right (the customer always is).

[smostyn]

I once had a customer trying to copy dress making patterns onto material. The call came in for "material comming out of machine..." I figured it was probably the cleaning web (old Xerox analogue machine) then saw what they had done. Heap of material through the bypass tray and wrapped around everything all of the way to the fuser.
Customer says "well we have a service contract so we figured we would try it..." So then I turned around and went to get my charge book.

[fixthecopier]

An unfired round from an assault rifle in the doc feed. That is why it would not pull paper.

[CraigW]

Had a call once for "copies are oily and you can see through the paper"... o.k. Drove there to find a couple of sheets of paper on top of regular paper in the tray with some clear oily substance all over it and the paper was very translucent when held to the light. Wow.

[jonhiker]

I also had an iron on transfer in a ricoh 45cpm machine. was completely wrapped around the hot roller. customer was trying to scrape it off with a paper clip when I arrived.

another kept trying to feed 100# bond through the bypass.. "it did it when it was brand new".

[KenB]

I've had a few customers I'd like to run through with a copier...

[Lagonda]

A kitchen paper towel, about three hours after they took delivery of their brand new copier.
I left them to explain to their boss why they just got a bill for $500. The fluffy paper got sucked into the dev unit and scooped all the dev out and left the drum looking like it was attacked by a cheese grater. Never did find out what they wanted to print on it.

[michaelc]

I also had an iron on transfer in a ricoh 45cpm machine. was completely wrapped around the hot roller. customer was trying to scrape it off with a paper clip when I arrived.

another kept trying to feed 100# bond through the bypass.. "it did it when it was brand new".

The customer I had was smart. They waited for it to cool down before putting a pen in to remove it. Fuser belt was a sight, to say the least.

[michaelc]

A kitchen paper towel, about three hours after they took delivery of their brand new copier.
I left them to explain to their boss why they just got a bill for $500. The fluffy paper got sucked into the dev unit and scooped all the dev out and left the drum looking like it was attacked by a cheese grater. Never did find out what they wanted to print on it.

I can't think of any valid reason for putting a kitchen paper towel through.

[Lagonda]

[QUOTE=blackcat4866;228498]II remember calling a customer to ask for directions to their office. The young lady that answered the phone explained that she couldn't give me directions. She didn't know how to get there.
[QUOTE]

I had trouble locating the customers office once so I rang their 1800 number to ask for directions. I got a bit suspicious when the right turn the office girl insisted I made would have ended me up in the Brisbane river. After a while I eventually discovered she was in their office in Auckland, New Zealand, the local office was unattended and they had switched the phones through.

Sorry to hi-jack the thread......

[blackcat4866]

I used to have a Cougar (Sharp AR-285) at a funeral home where they would print the mother of all impossible media. It was 80# bond, pre-printed in Italy, pre-perforated, coated with metallic glitter, non-standard sized (not metric or US), prayer cards.

The combination of 80# bond and pre-perforated means that the paper could not properly buckle at the registration roller. The perfs would tear.

The metallic glitter collected in the transfer separation charger, shorting it out. Some of the glitter made it into the fuser also, sanding the teflon off the heat roller.

The non-standard size meant that it wouldn't feed from a tray. They had to be hand fed from the bypass one at a time, jamming frequently. I was out at least once a week to clean bypass rollers. "This machine is some kind of a lemon. You're out here every week ... "

And they wouldn't let me use any of them to solve the problem. "They're too expensive."
Oh, and "The salesman said it could do them."

I am not one to give up on a challenge, but in the end I went back to the service manual specs, printed off copies for everybody, and explained why it wasn't happ'nen. Wasn't going to happen. =^..^=