It's a Candid Camera moment.

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22845

    #1

    It's a Candid Camera moment.

    It's a typical VoyagerE call (CS-C2525E). Intermittent poor drum cleaning from the cyan drum blade. I clean & re-prime the cyan & magenta drum blades, then they're both cleaning fine. I give the main body a good vacuuming and clean the laser slit glasses, and re-assemble everything. Then it gets interesting.

    I start doing the typical color calibration. Color Calibration goes OK. When I print off the color registration page there are two mischievous little smileys in gray peering at me from the page. This partial scan is enlarged 200%:

    Mischevious Smileys.JPG

    So I make a second color registration page and the two grey smileys get a couple of nearly identical yellow smiley buddies. I find myself looking around (Is there a camera somewhere? Am I being punked?). The only person nearby has been popping in every few minutes, and I've been trying to ignore him.

    I make another color registration page and the cyan smileys make they're appearance, with their gray & yellow pals. It 4:30 pm, and if I was going to screw with somebody this is how I would do it. Still no cameras. No one watching ...

    My smiley pals are appearing at 96mm intervals so I know they're on the drums, but I just got done looking at the drums? The transfer belt has an image of the two smileys. K, Y, & C drums also have the same two smileys but it's some kind of weird white crystalline ... I don't know what. And it's difficult to scrub off with lamp oil. Thank goodness these drums are tough.

    The contaminant clearly came from the transfer belt, and transferred to all but magenta (at the far end), but I still have no clue where it came from. After some scrubbing and color calibration the copies look good and I'm packing up. From behind me the guy that has been popping in says "Oh sorry! I spilled some pop on your invoice book ...". He's holding a mostly empty two liter of Mountain Dew, and my invoice book is sitting right where the transfer belt was.

    It was Mountain Dew! And since it's nearly pure sugar, that's what the white crusty stuff was on the drums, crystallized sugar. On one of those dozen trips to top up his Mountain Dew he donated a few drops to my transfer belt.

    This would be an interesting way to initiate the newbie. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4714

    #2
    Re: It's a Candid Camera moment.

    Just for the record, Mountain Dew will really gum up the gears on a sorter also.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

    Comment

    • prntrfxr
      Service Manager

      1,000+ Posts
      • Apr 2008
      • 1637

      #3
      Re: It's a Candid Camera moment.

      So the two of you BOTH had Mountain Dew moments? ROFL...
      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22845

        #4
        Re: It's a Candid Camera moment.

        Ordinarily I really do like Mountain Dew. Just not in the copier.

        It provides a serious sugar rush. =^oo^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Itsthepaper
          Supervisor

          50+ Posts
          • Dec 2007
          • 91

          #5
          Re: It's a Candid Camera moment.

          Operator Error!! I say charge that SOB!!
          Love the Job Love the Work.

          Comment

          • igi
            Service Manager

            1,000+ Posts
            • Apr 2009
            • 1507

            #6
            Re: It's a Candid Camera moment.

            hi all
            i think you all mised the obvious solution
            sugar free in the future please
            ha

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22845

              #7
              Re: It's a Candid Camera moment.

              Mountain Dew without the sugar? What's left?

              Yellow caffeinated water... I know where to get that. I made some just this morning. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Akitu
                Legendary Frost Spec Tech

                Site Contributor
                2,500+ Posts
                • Oct 2010
                • 2596

                #8
                Re: It's a Candid Camera moment.

                Originally posted by blackcat4866
                Mountain Dew without the sugar? What's left?

                Yellow caffeinated water... I know where to get that. I made some just this morning. =^..^=
                Sheer madness! That would be like Lemonade without the lemon! Or chocolate milk without the chocolate!
                Cthulhu for president! Why settle for the lesser evil?

                Comment

                • Rob Sandberg
                  Trusted Tech

                  250+ Posts
                  • Jul 2008
                  • 275

                  #9
                  Re: It's a Candid Camera moment.

                  How much customer retraining was there and I hope it was painful.

                  Rob S

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22845

                    #10
                    Re: It's a Candid Camera moment.

                    Originally posted by Rob Sandberg
                    How much customer retraining was there and I hope it was painful.

                    Rob S
                    Now there's a thought. I could have brought up the billable cost for a ruined transfer belt assy & three drum units ($1K at least). That would scare anybody into a little caution. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

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