call control

[donk]

guys
whats your opinion on your call control people ?

[mo0651]

Re: call control

I think We call them Dispatchers. You have to work with them or they can make your life ****. Stay on their good side. I had a huge area and had to train three different dispatchers.

[BLADE]

Re: call control

try not to sleep with them even if they beg

[mojorolla]

Re: call control

Two words:

Electronic Dispatch

[logrady2331]

Re: call control

Just do good work ALWAYS and you won't have anything to worry about. Clean them and they will be nice to you. MAINTENANCE - NOT EMERGENCY calls.

[Jules Winfield]

Re: call control

try not to sleep with them even if they beg

Sometimes you just have to take one for the team and sleep with the dispatcher for the sake of the other techs. There is no one more irritable and vengeful than a sexually frustrated dispatcher...

[RRodgers]

Re: call control

try not to sleep with them even if they beg

I married one of ours.

[emujo]

Re: call control

I think we have the lowest paid group in the buisness, they can't spell, can't get a correct phone# in the system, can't seem to figure out that we don't carry toner with us (Emergency call for tech to bring toner!!! Love that one). Can't even ask the most rudimentary troubleshooting question ( did you check to see if it is plugged in). Can't explain why I have to bill them for network issues outside of a copier problem. The online service call program is even worse...customers just love to push 1 button...paper jam, same address, same contact, same phone number, 8-5 working hours...Tech...can't get through to call the customer, "Mary hasn't worked here for 2 years, sorry we closed at 3:30 today, and of course..."I thought you'd have toner with you". And as for sleeping with them...ughh...even I have standards, "8 to 80, blind, crippled, or crazy" Emujo

[fixthecopier]

Re: call control

Sometimes you just have to take one for the team and sleep with the dispatcher for the sake of the other techs. There is no one more irritable and vengeful than a sexually frustrated dispatcher...

So, do you and him still talk?

[fixthecopier]

Re: call control

So, do you and him still talk?

Sorry bout that, I could not resist. One of mine is wife of an Army Sergent Major, and just as mean as he is. I get yelled at a lot... just cause. A lot of it stems from me giving credit to the Army that she has to collect on.

[10871087]

Re: call control

try not to sleep with them even if they beg

What if they're hot?

[BLADE]

Re: call control

What if they're hot?

Stupid question maybe. If they not hot, put a bag over your head just in case theirs comes off. ( benny hill joke)

[BLADE]

Re: call control

guys
whats your opinion on your call control people ?

So donk, whats your story or opinion on call controllers ? This area can be a real problem in this industry. Generally speaking IMO - they start out polite and helpful then turn into judgemental nazis and I,m not sure thats their role. If you have a nice one buy them gifts

[pepper38_cnd]

Re: call control



If you get up every morning and go to work happy and come home at night with some sense of accomplishment. You probably have a good Dispatcher.



As far as sleeping with the Dispatcher? Really guys do you think they are really interested in someone with toner under their fingernails, dirty knees from fixing a drawer base, and who drives a mini van? Know way!! If they are interested they go for the Boss.

[BLADE]

Re: call control

Ouch!!... I can feel a bout of 'Small Van Syndrome' coming on