-
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation! -
Re: 3 minutes to remove a paper jam?
What scares me the most is that is an average number - which means that if half of the people can remove a jam in less than one minute, the other half must take 5+ minutes! Yikes!' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
-
Re: 3 minutes to remove a paper jam?
You also have to take into account the language they used in that statement. 2-3 minutes to solve. That could mean anything. That could mean 2-3 minutes to solve the mystery of where the jam is even located, or 2-3 minutes to look up the phone number of the service company even though it's posted in plain view on the front of the copier.But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
Comment
-
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
-
Re: 3 minutes to remove a paper jam?
Does this include warm up time for the fuser?
Resetting paper layout? (if tabs or other stacked stock, you may have to clear the excess in the drawer)
A second look? (not every machine gives clear indications, especially if paper is torn)
Lengthly jams to clear (a jam at the tail end of a production machine may result in 20+ feet of path to check)“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'” (Isaac Asimov)Comment
-
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
-
“Anti-intellectualism has been a constant thread winding its way through our political and cultural life, nurtured by the false notion that democracy means that 'my ignorance is just as good as your knowledge.'” (Isaac Asimov)Comment
-
Re: 3 minutes to remove a paper jam?
Minimum Repair Time can also be a great laugh...Comment
-
-
Re: 3 minutes to remove a paper jam?
Navigator is an excelent paper, at least it means they have engineers as committed as their marketing staff!' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
-
Re: 3 minutes to remove a paper jam?
hi all
my 2-cents
maybe the speed and size of the copier is an isue
small one 2-papers jam
big one 10-papers jam
any where in between is average.
Comment
-
Re: 3 minutes to remove a paper jam?
I have done it in 15 seconds and I have spent 45 minutes disassembling a Bizhub 600 doc feed to get a spec of paper out. Its stuff like that kills the average.The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen HawkingComment
Comment