The service manager where I work knows his job well, to the point of arrogance. He is the one you hate to have to ask for help, because when you are not there, well, he tends to make everything everybody elses fault. When he fucks up, we all enjoy it. Example... I took a call on a Lanier LD150 and had an issue with print quality. After he went out, he pronounced it my fault, and he fixed it, Then we wound up pulling the machine and went through 2 loaners before he fixed it at the shop. Still my fault.
So now we have a Bizhub 600. This particular 600 is no stranger to copytechnet. It is the one I started the bad paper thread on. So needless to say, it was not the paper.
After I thought i had got the problem resolved, I walked down the hall 2 weeks later to check it and found paper stuck in the cleaning section. I could not make it stop. I go to another 600 in the building and pull the whole drum carriage and put in. I am sitting on the floor with the door open watching it run. Runs great for 250 pages. Then I get up and look at the copies. HOLY SHIT, these look like shit. Thiere is a huge shaded pattern on the pages, as dark as if you didn't have the charge down all the way. I pull and swap charges, no change. I pull the drum claw rack off and put it on the original carriage and put in, and now that pattern is gone from dark to very light. A large area, from top to bottm of page, in no predictable pattern.
Now to shorten this tale, I changed and swapped all the basics in the field, both power supplies, drum, developer, charge, transfer ect. It took forever to get the service manager out there, as he just kept guessing and telling me to change shit, while I was getting deeper and deeper in calls. After his second visit to my machine didn't work, he had it pulled. Now for the past week and a half he has been writhing in pain at the shop, having swapped every thing , and some things twice, like entire ADU, drum shaft ect, while being heckled by the other techs.
I wasn't asking for help on this, because it is no longer my problem, although when it is resolved, I am sure I will have been the cause of it. Karma is a bitch!
So now we have a Bizhub 600. This particular 600 is no stranger to copytechnet. It is the one I started the bad paper thread on. So needless to say, it was not the paper.
After I thought i had got the problem resolved, I walked down the hall 2 weeks later to check it and found paper stuck in the cleaning section. I could not make it stop. I go to another 600 in the building and pull the whole drum carriage and put in. I am sitting on the floor with the door open watching it run. Runs great for 250 pages. Then I get up and look at the copies. HOLY SHIT, these look like shit. Thiere is a huge shaded pattern on the pages, as dark as if you didn't have the charge down all the way. I pull and swap charges, no change. I pull the drum claw rack off and put it on the original carriage and put in, and now that pattern is gone from dark to very light. A large area, from top to bottm of page, in no predictable pattern.
Now to shorten this tale, I changed and swapped all the basics in the field, both power supplies, drum, developer, charge, transfer ect. It took forever to get the service manager out there, as he just kept guessing and telling me to change shit, while I was getting deeper and deeper in calls. After his second visit to my machine didn't work, he had it pulled. Now for the past week and a half he has been writhing in pain at the shop, having swapped every thing , and some things twice, like entire ADU, drum shaft ect, while being heckled by the other techs.
I wasn't asking for help on this, because it is no longer my problem, although when it is resolved, I am sure I will have been the cause of it. Karma is a bitch!
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