Time to admit to all your boo boos

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Shadow1
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2008
    • 1642

    #46
    Re: Time to admit to all your boo boos

    Ok, so I'm working on this old analog Toshiba 32PPM clamshell something-or-other, replacing the rear balancer (the shock absorber looking thingy that holds the clamshell up). All the other techs will just replace the front one because that's all you need to keep the the blasted thing from closing on your arm whilst clearing a jam... at least until the rear one totally fails and pisses oil all down the back of the machine. I understand why I get stuck replacing the rear ones - while it's not fun to replace the front one, it's a real son-of-a-booger to replace the back.

    I stuck my screwdriver through a hole in the rear frame to loosen some obscure and barely visible screw not realizing the EMI/RFI filter was sitting right there... BANG!!! Welded the screwdriver to the frame. I hit the floor and came back up looking for toilet paper.

    About that time I hear somebody yelling "Who turned off all the servers?!!" Seems all those dedicated outlets in the server room behind the wall where my copier was weren't so dedicated after all.

    There was nobody in the room when when it blew so I played dumb - which wasn't too far from the truth.
    73 DE W5SSJ

    Comment

    • rh112
      Technician

      50+ Posts
      • Dec 2007
      • 51

      #47
      Re: Time to admit to all your boo boos

      Back in old days of electrostactic roller paper copiers. Company I was working for had one that either had a feeder or one with moving platen. Was at a florist they were needing to do monthly billing this was back in day when most companies used ledger cards for billing they could take the cards load feeder and it would copy and cut paer to size. One of the connectors where cord plugged into copier had broken. Told them I would have to order one and be back in few days. Customer pleaded with me to some how get it workings as statements need to be in mail before third of month. Told them I could possibly get it working but it wasnt correct way to repair customer said do whatever just get it working. I intended to cut plug off of cord and wire direct to copier I got side cutters and cut cord next thing I saw was sparks and lights go off had forgotten to unplug cord from wall outlet. Customer ask are you sure you know what you are doing ? When I was able to see again and customer reset breakers got it working . My side cutters did have a nice nick which turned out to work well when needing to strip wire. Had them for years untill someone broke in to my truck and stole my tool box and did almost $1500.00 to truck.

      Next was was on the same machine but without feeder it only had one fuse and it had blown. One of men in this office would always be right behind me watching and asking questions. Machine only had power supply one controller board and few switches I replaced powers supply and fuse blew again. Look at everthing could not find anything wrong only had one fuse left so I decide to take aligator clips a piece of wire and jump the fuse. Customer was behind machine looking at jumper when I pushed copy the jumper melted and sparks flew. Customer looked up went back to his desk never again did he come close when I was working on copier. After that I found a burnt spot on frame where wire to one of the switches had a bare spot.

      Comment

      • Phrag
        Trusted Tech

        250+ Posts
        • Oct 2012
        • 417

        #48
        Re: Time to admit to all your boo boos

        I remember I was at training once for I think C280 series, or C452 series.

        We pulled the covers off the rear of the machines and learnt about what was in the back etc etc. Then we went to lunch. Our trainer stayed behind to introduce a fault into each machine to see if we could troubleshoot it when we got back.

        The other machine had a relatively easy fault which got diagnosed pretty quick, but ours took a little longer. The control panel had no lights, fans were active though. Very little power in the machine. We traced cables, and harnesses, etc. We knew our trainer had out a fault in.

        We eventually decided we'd swap DCPU boards around to try and see where the fault went. Ended up blowing a 2 DCPU boards. Don't know how. We later found out that the machine my team were working on had a black/white set of power cables slightly dislodged from its connector, which is why we had no power.

        The other machine, it turned out, also had the same thing done to it, but it wasn't pulled out far enough.

        It was a year or two I ago I think, so I don't remember much, I just remember our trainer had to explain why they had to order 2 new DCPU boards for the training machines.

        Comment

        • fummbles
          Technician
          • Dec 2010
          • 22

          #49
          Re: Time to admit to all your boo boos

          Confession time..

          both are hot fuser related..

          1 I took a Minolta CF900 fuser apart while still hot. (Asbestos fingers when fixing these) I put the roller in the windowsill so I didn't get oil on the floor. Changed the roller and went to get the old one to find that I'd left a yellow scortch mark in the plastic sill. I moved a plant across and left..

          2 I took a Ricoh CS513 fuser apart and stupidly(I was young and wet behind the ear) put the metal cleaning roller assy on the floor. It stuck to the carpet tile and I spent the next 40 roughing the burnt part up with a Stanley blade and file..

          there are more but I'll stop there..

          Comment

          • Debs1964
            Service Manager

            1,000+ Posts
            • Oct 2010
            • 1689

            #50
            Re: Time to admit to all your boo boos

            Originally posted by fummbles
            there are more but I'll stop there..
            No, please carry on
            There are 10 types of people in this world, those who understand binary maths and those who don't

            Comment

            • Phrag
              Trusted Tech

              250+ Posts
              • Oct 2012
              • 417

              #51
              Re: Time to admit to all your boo boos

              Originally posted by fummbles
              There are more but I'll stop there..
              Long story? We've got plenty of time.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37327

                #52
                Re: Time to admit to all your boo boos

                Originally posted by fummbles
                there are more but I'll stop there..
                The title to this thread is "Time to admit to all your boo boos."

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22997

                  #53
                  Re: Time to admit to all your boo boos

                  Damn, I feel smarter already. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • fummbles
                    Technician
                    • Dec 2010
                    • 22

                    #54
                    Re: Time to admit to all your boo boos

                    i can get this abuse at home and in the customers.....

                    Well here goes you asked for it.

                    3) I had a Minolta 5400 and the wheel had got caught on the carpet in a very small room. I had to check the voltage coming out of the PSU. I moved the machine away from the wall as far as I could get it unscrewed the back panel and the got ready to check the voltage.. Kneeled down precariously(big word for an engineer I know) behind the copier and proceeded to put the test leads into the rear. I kneeled on a drawing pin, jumped back in shock banged my head on the door and dropped the leads into the PSU, there was a bang and the lights went out.. I just lied and said that it just went boom..

                    At this point I must state that I was 18 at the time, inexperienced and as an 18 year old was mainly looking forward to the weekend.. I had a car and freedom. not a good combination.. but back then this is when fixing copiers was probably the most fun..

                    4) I had a Minolta 8600 and I put the waste toner on the finisher, close the machine and sent the waste flying through the air and it landed in the middle of the room.. It was like a nuclear fall out, it send a plume of toner everywhere. I spent 1 and a half hours just cleaning that up..

                    5) most recent, only a few months ago. but a warning to all Konica Minolta engineers.. I was behind a C220 and was kneeling on the floor. I pushed the machine lift my self up on the copier,, and don't ask me how but the doc feed closed and trapped my thumbs under the rear of it.. holy poo that hurt. I couldn't really move and speak, every time I moved the machine the doc feed pressed done harder, I managed to get a customer to help but she pressed down at first and that is probably the only time ive nearly sworn at a customer.

                    6) Delivered a 100 reams of paper to the wrong building and had to carry it all by hand back to the van.

                    Not really painting a very good picture of myself.. But hey **** happens

                    7) Lifted a copier off a machine to go into the van and the cabinet rolled down the bank and hit a car.

                    8) showed a customer that they need to shake the bottle on a nashuatec d422 and the end came off spraying the room with toner.

                    9) Fell a sleep in a customers toilet. 17years old at this point.

                    10) and this is the worst one of all and my last one.

                    I went to a customers and the night before had a curry. I drove 2hrs 40 to get there with stomach cramps.. I got there and had to use the rear entrance as they were doing something at the front and I wasn't paying to much attention to what it was.. I went up the stairs past the toilets at the bottom, thinking I better go after im done..
                    I fixed the machine in record time and before I got my sheet signed went for the biggest smelliest dump i've ever had in my life..

                    I went up stairs to get the sheet signed only to be asked a few questions on scanning.. I was there for another 15mins.. I opened the door to the top of the stairs to be greeted by a smell that made me want to heave and it was my smell.. I couldn't go out through the back door as it was now locked. I opened the door to find that they had a new showroom fitted out and that it was an open day that was going to start in half an hour or so.. and sales woman was busy spraying air freshener around trying to mask the unholy smell drifting into the new show room.. I left in a hurry head down but feeling strangely proud...

                    After 22years of fixing machines and customers I think only 10 (that I can remember for now) isn't bad.

                    Comment

                    • fummbles
                      Technician
                      • Dec 2010
                      • 22

                      #55
                      Re: Time to admit to all your boo boos

                      Just to redeem some self respect.

                      i did once get a machine ( an Minolta 4230 I think) going where the customer wanted to put it in the car park if it wasn't fixed..

                      3 teeth had broken off the exit roller drive gear and we hadn't got one.. Customer was going ape..

                      i hack sawed three groves in the gear where the teeth were. Used my snips to cut 3 pieces of hack saw blade up. Pushed the pieces into the slots I cut. Then used araldite to glue all over the are. Stood in the ladies toilet under the dryer with it for 20 mins ( the ladies was the only place they had a hand dryer) then cut the teeth shapes out with my blade.. The machine worked for the 2 days it took to get the part to them...

                      we we should have a section of the greatest fixes and strangest faults..

                      Comment

                      • Shadow1
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Sep 2008
                        • 1642

                        #56
                        Re: Time to admit to all your boo boos

                        Originally posted by fummbles
                        we we should have a section of the greatest fixes and strangest faults..
                        We do - it's called CopyTechNet.com
                        73 DE W5SSJ

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37327

                          #57
                          Re: Time to admit to all your boo boos

                          Originally posted by fummbles
                          we should have a section of the greatest fixes and strangest faults..
                          Why not start one?

                          Comment

                          • ZOOTECH
                            Senior member of CRS

                            Site Contributor
                            2,500+ Posts
                            • Jul 2007
                            • 3375

                            #58
                            Re: Time to admit to all your boo boos

                            Originally posted by slimslob
                            Why not start one?

                            http://www.copytechnet.com/forums/sh...-ALL-McGYVER-S
                            "You can't trust your eyes, if your mind is out of focus" --

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 37327

                              #59
                              Re: Time to admit to all your boo boos

                              Which forum is that in?

                              Comment

                              • Akitu
                                Legendary Frost Spec Tech

                                Site Contributor
                                2,500+ Posts
                                • Oct 2010
                                • 2595

                                #60
                                Re: Time to admit to all your boo boos

                                Originally posted by slimslob
                                Which forum is that in?
                                R&R, from 2010 so it may be buried quite a bit. I believe there was another thread of a similar nature started up within the last year or two, but they always tend to fall flat.
                                Cthulhu for president! Why settle for the lesser evil?

                                Comment

                                Working...