What was your biggest oopsy on a call??

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #31
    Welcome to club!
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • prntrfxr
      Service Manager

      1,000+ Posts
      • Apr 2008
      • 1627

      #32
      What was your biggest oopsy on a call??

      this didnt happen to me, another tech relayed it to me. not really an oops, but its funny. If you've ever changed a HP 4000 tray 1 p/u asm separation pad asm, you will understand perfectly.

      Tech in an office replacing the sep pad asm, there are 3 pressure springs that sit under it. 2 little ones 1 big one. anyway, one of the springs bounced out. The tech began looking all over the place for it. After about 5 minutes a secretary who had been watching him said, "are you looking for a little spring?" holding up her fingers to describe to him how long it is. "yes, how did you know?" he replied. "because its in your beard," she answered.
      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #33
        Hilarious! They always end up in my pant-cuffs or under the exact center of the machine.
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997

          #34
          I wasn't going to use the second hand stories, but you started it.

          A co-worker of mine was complaining bitterly that a customer of his had stolen his flashlight. Not borrowed or misplaced, but stolen. He just could not let it drop.

          At this company our office girls did quite a bit of phone diagnostics. The same customer called the next day with a call for "won't duplex". Our office girl had the customer pull out the duplex tray, and what did they find? A flashlight.

          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • gloryhound

            #35
            Gorey Fusers

            In my first few months I had been out in the field to replace a worn out fuser in a Toshiba 2860, I removed the fuser and returned to the shop. carrying the fuser in one hand and other parts in the other hand I reached out to open the door. I must have shifted the weight on the fuser incorrectly because it's metal edges sliced through my hand, fell on my knee, slicing open my pants and knee and then falling on my foot. The fuser was Ok! but I was bleeding like I'd just taken a bullet in the leg and my hand was gushing everywhere. It was then I found out just how poorly my employer at the time had stocked his first aide kit.

            Comment

            • banginbishop
              grumpy old git

              500+ Posts
              • Oct 2007
              • 894

              #36
              Hands up

              Ok - anybody who has NOT split their pants when bending over in a customers?

              I've done it to many times and yes i think i've put on a little bit of weight since sitting in a car since 1992 and eating fast food on the go!
              Incontinentia Buttocks

              Comment

              • FRIDGEMAGNET
                Trusted Tech

                250+ Posts
                • Aug 2007
                • 377

                #37
                Originally posted by banginbishop
                Ok - anybody who has NOT split their pants when bending over in a customers?

                I've done it to many times and yes i think i've put on a little bit of weight since sitting in a car since 1992 and eating fast food on the go!

                Hell that one strikes a note - been there.

                Comment

                • SGT_Snacks-64
                  Trusted Tech

                  100+ Posts
                  • Oct 2007
                  • 157

                  #38
                  An Engineer's told me how he borrowed a customers staplier to 'fix' his Trousers after a split :| lol
                  Intel Core 2 Quad Q6600 2.4GHz (Oc'ed to 3GHz - Stock Volts)
                  Asus P5E-VM HDMI
                  4GB (2x 2GB) Corsair XMS Xpert II RAM
                  ATi Radeon 4870 512MB GFX Card
                  2x 74GB WD Raptor Sata HDD (RAID 0)
                  500GB Seagate Barracuda Sata II HDD
                  500GB Hitachi Sata II HDD
                  600W500att OCZ PSU
                  -TOTAL HDD SPACE 1148GB-

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22997

                    #39
                    I've done that. It was a good thing we wore suit jackets in the old days.
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • FRIDGEMAGNET
                      Trusted Tech

                      250+ Posts
                      • Aug 2007
                      • 377

                      #40
                      Originally posted by blackcat4866
                      I've done that. It was a good thing we wore suit jackets in the old days.
                      Those staples can be sharp!

                      Comment

                      • Ah Leong

                        #41
                        How to setup i-fax for canon ir 3320i?

                        Hi, can you help me with those tricky trick on how to setup an i-fax for my canon ir 3320i? Thanks.

                        Comment

                        • fixthecopier
                          ALIEN OVERLORD

                          2,500+ Posts
                          • Apr 2008
                          • 4714

                          #42
                          You have ask your question in the wrong forum. Try posting under cannon copiers.
                          The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                          Comment

                          • aodtech
                            Trusted Tech

                            100+ Posts
                            • Nov 2007
                            • 194

                            #43
                            Routed the MP detection switch harness on a CS-1500 through the wrong slot. Needless to say, there's a good reason why they keep wires and gears separated.

                            Comment

                            • banginbishop
                              grumpy old git

                              500+ Posts
                              • Oct 2007
                              • 894

                              #44
                              trust me i know what i'm doing!

                              1) stripped a machine down again because of blank copies only to think, hey you dumb ass wheres the test chart!

                              2) 2 days ago - sent for jamming on a minolta 350. Burning smell on runs of 20 copies or more after testing. Stripped out the fuser, finisher, drums but couldn't pinpoint the smell in the machine. Smell was from the finisher then the fuser then the power supply. Thought can't leave it as the machine might be dangerous.

                              Had the machine in bits & turned off when i smelt the burning again but the machine is turned off

                              Walked round the office smelling the air like a sniffer dog looking for drugs and discovered the builders next door were drilling into wood causing the buning smell
                              Incontinentia Buttocks

                              Comment

                              • blackcat4866
                                Master Of The Obvious

                                Site Contributor
                                10,000+ Posts
                                • Jul 2007
                                • 22997

                                #45
                                I've got one like that too, bangin.

                                It was in autumn, and I get a call for strange sounds from the copier. You know how it is trying to track down noises, I could be coming from anywhere. As I'm digging into the fuser with the power unplugged, I hear the sound again.

                                It was a bad blower motor for the furnace directly overhead. It was the first day that they had turned on the heat, and with the dust burning out of the furnace it smelled pretty bad too.

                                They called me for the same problem later on the same afternoon. "He left without fixing it!" =^..^=
                                If you'd like a serious answer to your request:
                                1) demonstrate that you've read the manual
                                2) demonstrate that you made some attempt to fix it.
                                3) if you're going to ask about jams include the jam code.
                                4) if you're going to ask about an error code include the error code.
                                5) You are the person onsite. Only you can make observations.

                                blackcat: Master Of The Obvious =^..^=

                                Comment

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