Mistakes you made when you were a ROOKIE (noob--whatever)

[theengel]

Remember all the stupid things you did when you were first starting out?

One of the things I did, over and over again, was to treat each customer as if they were more interested in saving money than having their machine work. I would do things like clean rollers instead of replacing them--only to have to come back a few days later (or a few hours later). It took me like SIX MONTHS to learn.

It also took me a while to figure out that cusomers want to see confidence... fake it till you make it.

[igi]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

yes I was trying to fix the copier.
and then I realised the problem was to educate the customer.
in the long run much more beneficial for both

[michaelc]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

Not unplugging the machine from the mains. Only do it once....

[Debs1964]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

Not unplugging the machine from the mains. Only do it once....

I must be really dumb, I've caused problems more than once that way

[buzz]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

Put machine back together and had a problem with blank copies.

Troubleshoot it thinking main charge corona area that i worked on, but just forgot to put an original on the glass!

Greased scan rails, then had a black line on copies... did not know what the heck that was. Service manager went out and found my black grease cap in the 1st scanner mirror... . hence the nickname "grease cap", never heard the end of it.

wow, i gotta lighten up on the noobs.

another tech scraped a office girls' leg with his super long phillips screwdriver sticking out of his pocket as he was getting up from a squat position .

another tech thought his car was stolen in an office parking garage, but was actually parked on another floor.

[slimslob]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

Hell son you expect me to remember that far back.

[Hansoon]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

When I was a rookie I made a very big mistake affecting my life dramatically:

I became a copier tech.....



Hans

[subaro]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

Ouch!!. Is the fuser hot. placing finger on the fuser rollers to check if its hot. [ I still see techs do that today ].

[bigdaddy]

[KenB]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

When I was a rookie I made a very big mistake affecting my life dramatically:

I became a copier tech.....



Hans

The horror!!!

[KenB]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

I once sprayed WD40 on a Canon NP80 (liquid machine) to try to eliminate a squeak in the drum drive area.

Unfortunately it was running at the time.

A nice green flame shot out with a loud BANG when it hit the primary corona.

Scared the crap out of the highly populated office it was in. (And me, of course...)

[Iowatech]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

When I first started working on copiers, I stored my tool case in the trunk of the car while on the clock, and then I brought it in the house when I was done. That ended after the second time I discovered I forgot to load the tool case in the car when I arrived at my first call, which was fifty miles away in both cases. Ever since then the tool case stays on the front passenger's side floor 24/7 unless I am using it on a service call.

[theengel]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

Yeah... it's like those dreams you have as a kid where you suddenly realize you forgot to put on pants before school.

[jonhiker]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

while still being trained in the field,while rebuilding a fuser, i put the wrong screw in the wrong spot...when the copier was powered on, it blew a circuit breaker in the office. no damage done.. except to my pride.

[ZOOTECH]

Re: Mistakes you made when you were a ROOKIE (noob--whatever)

When I first started working on copiers, I stored my tool case in the trunk of the car while on the clock, and then I brought it in the house when I was done. That ended after the second time I discovered I forgot to load the tool case in the car when I arrived at my first call, which was fifty miles away in both cases. Ever since then the tool case stays on the front passenger's side floor 24/7 unless I am using it on a service call.

It happens - get over it (as it seems you've done)!