Advice on training a trainee

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997

    #16
    Re: Advice on training a trainee

    Originally posted by wester
    I'm getting ready to hire my grandson. When he was younger 6-8 years old I'd bring home old copiers and have him "tear em down". Just get use to the tools and the various parts. I made it fun for him. Now when I train him I think I will train him the way I would like to be trained.
    It sounds like a great way to start. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • DAG COPIERS & COMPUTERS
      Senior Tech

      500+ Posts
      • Oct 2010
      • 860

      #17
      Re: Advice on training a trainee

      Originally posted by wester
      I'm getting ready to hire my grandson. When he was younger 6-8 years old I'd bring home old copiers and have him "tear em down". Just get use to the tools and the various parts. I made it fun for him. Now when I train him I think I will train him the way I would like to be trained.
      That was then, but is he still interested in 'tearing things down!'

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #18
        Re: Advice on training a trainee

        Originally posted by AyJayAreDii
        Hi guys,

        I have been tasked with taking out a young trainee, I have never done this before and was wondering if any of you have done so. I have a young lad out of school who has no techical experiences either from collage or hobbies, (I know we all have to start somewhere) who I have to take around customers and "show him the ropes"

        The problem is that he has almost no experience with tools, he is passing the theory off as too hard before he has even tried to think about it, he is not very inquisitive and he looks board most of the time. our workshop/HQ is too far for him to travel to, and I don't get much quite time to sit with him and talk as I am a walker in London.

        I want to get him involved so he doesn't lose interest, but anything I try and show him seems to intense for him at the moment. I have asked for an old machine from the workshop to be brought down to our local sales office so I can take out all the units in order for him and go though the processes., but still waiting on that. And no word on a course just yet for him but they said that they are going to.

        Any advice anyone? Or if anyone has any useful documents for training that would be great.
        "I have been tasked with taking out a young trainee, I have never done this before and was wondering if any of you have done so."

        --A single bullet to the back of the head should do the trick!--no....just kidding!!!

        As they say, you can lead a horse to water, but you can't make them drink!...You must ignite/instill in him the desire to learn!...That being said, does he have the willpower to pick up the screwdriver and get to work learning!...The rubber must meet the road sometime!...usually sooner than later!!!



        PS--Even before I touched a machine, I had to read a basic manual about the theory even before I touched a machine...only then after reading and doing, did it make sense...GOOD LUCK!!! A good way to get him start is with basic troubleshooting...finding a squeak and lubricating it, why is a machine jamming, etc.....
        REACH FOR THE STARS!!!
        Konica Minolta Planetariums!
        https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997

          #19
          Re: Advice on training a trainee

          Originally posted by qbert69

          PS-- ... A good way to get him start is with basic troubleshooting...finding a squeak and lubricating it, why is a machine jamming, etc.....
          Even better, start him on new machine setups. There are written instructions that any monkey can follow, even me. And he can begin to get acquainted with the various parts. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • mbcruzin
            Trusted Tech

            100+ Posts
            • Aug 2013
            • 142

            #20
            Re: Advice on training a trainee

            Is there a book or manual on how to train the new guy? Cause I need one. All the copier 101 courses can show them theory, but it's trouble shooting I have a hard time with. Some people understand me while others have no clue. They can take a machine apart and replace what I tell them to. However they couldn't free themselves from a paper bag if it was stapled closed.

            How or when do you say this kid has it? When do you say he doesn't?

            Comment

            • yomba
              Technician
              • Jul 2012
              • 37

              #21
              Re: Advice on training a trainee

              you are wasting time on the wrong candidate. never coarse people to learn. motivation is good if the person has interest. "you can take a cow to the river but you cannot force it to drink"

              Comment

              • DAG COPIERS & COMPUTERS
                Senior Tech

                500+ Posts
                • Oct 2010
                • 860

                #22
                Re: Advice on training a trainee

                What I know is that employers are looking for people who are: Self driven, have positive attitudes towards work. Employers have money to train workers, but what they cannot change is someone's attitude, which is really a personal choice. Show a willingness to learn and the capability to think outside the box, i.e are you trainable, do you have any traits of creativity? Basically any employer would be looking for change makers, hospitable, confident persons of value and morals, NOT A time waster! Therefore, how you sell yourself to the employer really determines whether you will be hired or not.

                Comment

                • fixthecopier
                  ALIEN OVERLORD

                  2,500+ Posts
                  • Apr 2008
                  • 4714

                  #23
                  Re: Advice on training a trainee

                  Originally posted by mbcruzin
                  Is there a book or manual on how to train the new guy? Cause I need one. All the copier 101 courses can show them theory, but it's trouble shooting I have a hard time with. Some people understand me while others have no clue. They can take a machine apart and replace what I tell them to. However they couldn't free themselves from a paper bag if it was stapled closed.

                  How or when do you say this kid has it? When do you say he doesn't?


                  When I was hired, management all left for the cruise they got with the new contract. I had 2 weeks to kill. The field service guides were boring to me. I found some old analog machines and played with them. I had 1 that worked, and another of the same model that jammed. I removed the covers to compare. Noticed the reg clutch on one was not moving. I swapped them and it worked! My first repair on my own.
                  The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22997

                    #24
                    Re: Advice on training a trainee

                    On my first day, the manager started by showing us the setup of a new Mita DC-1205. He was a little nervous, and forgot to prime the selenium tellurium drum. When he powered it up in service mode the drum blade immediately wrapped, and the drum drive gear in the main drive pack spun on the "D" shaped shaft. Once he got over his chagrin, he said: "Well now you've got something to fix! Here are the manuals. Figure it out." The two of us newbies spent the rest of the day figuring it out. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • mbcruzin
                      Trusted Tech

                      100+ Posts
                      • Aug 2013
                      • 142

                      #25
                      Re: Advice on training a trainee

                      After my 90 grace period. I was the only one left out of the five new hires. My service manager had given me a list of machines that need to be fixed in the shop. I came to realize that these were the test machines my fellow newbies failed on. So one by one I fixed them. Till I got to a box full of parts. It was a Minolta Di 151 completely torn down to the base frame. I looked at my service manger and said what should I do? With a smile he handed me the parts guide and service manual for that machine. Fix it he said as he walked out. well after about two days of trial and error. The machine was back together and a faulty paper transport clutch had been replaced. They gave me a tool bag, pager and a stack of tickets for the field after that. Then a new group of fresh new hires came in.

                      Comment

                      • Mocafer
                        Technician
                        • Mar 2015
                        • 23

                        #26
                        Re: Advice on training a trainee

                        your time is very valuable, in fact is the most precious thing you have in the world because it is finite, not wasted on the wrong people.

                        Comment

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