Good morning.
I am a Field Service Supervisor for a formerly small office equipment company that was bought out by a fairly large and established corporation the first of this month. I have 2 trainee techs servicing about 1500 units in a 2000 mile territory. I have worked in the copier industry for about 2 years, taking the supervisory position in Feb. after the previous boss suddenly quit. I am quite confident in current model Kyocera and Konica Minolta machines, but not so with legacy units. The new company is a Canon dealer as well so really feeling like my brain will explode some days.
I am a Field Service Supervisor for a formerly small office equipment company that was bought out by a fairly large and established corporation the first of this month. I have 2 trainee techs servicing about 1500 units in a 2000 mile territory. I have worked in the copier industry for about 2 years, taking the supervisory position in Feb. after the previous boss suddenly quit. I am quite confident in current model Kyocera and Konica Minolta machines, but not so with legacy units. The new company is a Canon dealer as well so really feeling like my brain will explode some days.
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