Hi people,
I have come across a situation today where the copier jams coming out of the fuser, so I cleaned it out and saw no other debris; plugged it back up and it is doing the exact same thing. Unplugged the unit from the main board and blew air around every surface and then plugged all connections back up which now come up with this error message:
A malfunction was detected. Please contact your technical representative and provide code C0520.
Is this code now coming up because I unplugged the fuser from the main board and if it is does this require a reset somehow?
Thank-you
JP
I have come across a situation today where the copier jams coming out of the fuser, so I cleaned it out and saw no other debris; plugged it back up and it is doing the exact same thing. Unplugged the unit from the main board and blew air around every surface and then plugged all connections back up which now come up with this error message:
A malfunction was detected. Please contact your technical representative and provide code C0520.
Is this code now coming up because I unplugged the fuser from the main board and if it is does this require a reset somehow?
Thank-you
JP