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Hello everyone @copytechnet, I am a end user support specialist that from time to time has to deal with any copier issues that may arise. This site will be a great tool that will utilize from now on
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
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