Hello. I have been a tech for 9 years now. Mostly worked on Ricoh and Canon devices, but now we have moved to Konica Minolta. Thanks.
-
-
rj240, thanks for posting, we hope to see you back soon!"Remain calm. All is well." -Chip Diller, Nov 1963 -
Re: Customer service rep
Welcome =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
-
Re: Customer service rep
Cool, welcomeColor is not 4 times harder... it's 65,000 times harder.
They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.Comment
-
If it ain't broke, don't fix it
A picture is worth a thousand wordsComment
-
Re: Customer service rep
Welcome
Yes, I am a nerd.
Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.Comment
Comment