Hi everyone,
I am just starting out as an independent service technician (office equipment like printers, scanners etc) but will concentrate on urgent / short notice requests. There seem to be a market for this where I am. I have not been in this business before, so all very new to me - but exciting :-)
Doing my training right now, but so much to learn and would highly appreciate any pointers of what are the most common faults / jobs / works you should expect at the average office? I expect most of the work will be on larger office business printers (HP and Lexmark).
I will only be doing servicing and repair (no selling). Planning on "just" doing "light" / urgent printer and other office equipment repair. I will advertise a really short response time, so if their usual person can't make it, I can step in.
So looking to see what to concentrate on first in my education. Is it cleaning the print head or what are the most common problems in offices with their equipment?
Thx in advance for helping a newbie :-)
I am just starting out as an independent service technician (office equipment like printers, scanners etc) but will concentrate on urgent / short notice requests. There seem to be a market for this where I am. I have not been in this business before, so all very new to me - but exciting :-)
Doing my training right now, but so much to learn and would highly appreciate any pointers of what are the most common faults / jobs / works you should expect at the average office? I expect most of the work will be on larger office business printers (HP and Lexmark).
I will only be doing servicing and repair (no selling). Planning on "just" doing "light" / urgent printer and other office equipment repair. I will advertise a really short response time, so if their usual person can't make it, I can step in.
So looking to see what to concentrate on first in my education. Is it cleaning the print head or what are the most common problems in offices with their equipment?
Thx in advance for helping a newbie :-)
Comment