Thought I'd better say Hi to everyone!

[mac891]

Been lurking for a long time so it's only polite to introduce myself.
Guess I must be one of the oldest Techs here, 58 and counting! 35+ years experience of office equipment, workshop and site, and still dumbstruck about the attitude of customers

I wish you all well with your endeavours

[Aneurysm]

mac891, thanks for posting, we hope to see you back soon!

[sandmanmac]

Re: Thought I'd better say Hi to everyone!

Been lurking for a long time so it's only polite to introduce myself.
Guess I must be one of the oldest Techs here, 58 and counting! 35+ years experience of office equipment, workshop and site, and still dumbstruck about the attitude of customers

I wish you all well with your endeavours

I thought I could hear someone breathing out there . Welcome in from out of the shadows! That's a whole lot of experience you bring! We can never have too much of it!

[igi]

Re: Thought I'd better say Hi to everyone!

you are most welcome

[slimslob]

Re: Thought I'd better say Hi to everyone!

Glad to have you join us.

58? There are a number of us who are over 60. For myself, I am 66 with 42+ years in the business.

[emujo]

Re: Thought I'd better say Hi to everyone!

Our staff (service) probably average around 40-45. We have not had any young blood in years. When the 90% of us already above 50 retire in 10-12 years, a ton of experience will be walking out the door. I just don't think copier service is a job many folks want to do anymore. Might be just the thing to get our pay rates up...supply/demand seems to work fine when it comes to making things cost more. I know that many dealers are trying to get into the "professional service" side of this business, but you can throw a 100K+ software solution into the account, it wont work if the MFP has a bad feed clutch. I would love to be a 20 something with a background in IT and know my way around a screwdriver. You can write your own ticket in this industry. I feel for the old dogs that just can't catch up....not much need for someone who can only replace a UFR, todays tech must have a solid background in IT, and be able to communicate effectively with the account IT staff for problems. Emujo

[blackcat4866]

Re: Thought I'd better say Hi to everyone!

Welcome! I'm always surprised by how many techs have no troubleshooting skills whatsoever. If a parts swap doesn't fix it, they are completely lost. There will always be room for the old timers that still know what a meter is for. =^..^=

[emujo]

Re: Thought I'd better say Hi to everyone!

I stopped using meters when I started wearing glasses...and at least with KM connectors, you can't get a lead in w/o the very good chance of shorting something. If I have to use a flashlight and a magnifying glass then I turn the call over to someone else. I have earned that privilege. That doesn't mean I can't turn on a load or check a sensor state, but if it turns out to be a shorted diode, then it won't be me that found it...LOL

[cscce]

Re: Thought I'd better say Hi to everyone!

Nice to meet you. I'm 61. I look forward to giving and receiving help via this website. I've been a tech for about 30 years but a copier/printer tech for just the past 2 years. I mostly service HP printers but I also work on Lexmark, Canon, Ricoh, Xerox and soon Toshiba.

Been lurking for a long time so it's only polite to introduce myself.
Guess I must be one of the oldest Techs here, 58 and counting! 35+ years experience of office equipment, workshop and site, and still dumbstruck about the attitude of customers

I wish you all well with your endeavours

[DWise]

Re: Thought I'd better say Hi to everyone!

Welcome to CTN!!

[Debs1964]

Re: Thought I'd better say Hi to everyone!

Welcome