Newbie Check In!

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  • Keith N
    Technician
    • Oct 2013
    • 15
    #1

    Newbie Check In!

    Hi everyone!

    I'm an old new member and wanted to say hello. I'm more of a PC tech by hobby/semi-trade, but my job demands that I work on the office copier/printer too, due to old/used/recycled equipment and unwillingness to have it professionally serviced . I haven't had much experience working with large copier/printers, other than doing minor maintenance, but I've been muddling along thanks to the wonderful posters here. Thanks for all of your help so far and thank you in advance for your help going forward!

    Keith
    Tags: None
    • Aneurysm
      Administrator

      1,000+ Posts
      • Jan 2005
      • 1029
      #2
      Welcome to Copytechnet.com, we look forward to your participation.
      "Remain calm. All is well." -Chip Diller, Nov 1963

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22930
          #3
          Re: Newbie Check In!

          Welcome! =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3930
              #4
              Re: Newbie Check In!

              Welcome to being a participant in Copytechnet!
              If you have a chance, let us know what machines you usually see.

                Comment

                • livewire
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 607
                  #5
                  Re: Newbie Check In!

                  Hi Keith, Welcome to CTN!

                    Comment

                    • igi
                      Service Manager

                      1,000+ Posts
                      • Apr 2009
                      • 1507
                      #6
                      Re: Newbie Check In!

                      you are most welcome

                        Comment

                        • copymanpete
                          #7
                          Re: Newbie Check In!

                          First of all, it is great to see all of this in a familiar environment. I have been in the business for 25 years, Canon, primarily, with stints working on Ricoh, Konica Minolta, Kyocera. I work in Houston, TX for a local dealership. I am full line Canon trained including imagepress and varioprint, although still gaining field experience on the press and VP. TY all in advance for all your help, I have already used some of what I have found here, and hope to post anything of value I learn in the field that may be of assistance.

                            Comment

                            • Debs1964
                              Service Manager

                              1,000+ Posts
                              • Oct 2010
                              • 1687
                              #8
                              Re: Newbie Check In!

                              Welcome
                              There are 10 types of people in this world, those who understand binary maths and those who don't

                                Comment

                                • copymanpete
                                  #9
                                  Re: Newbie Check In!

                                  Sorry so late in welcoming you. So Welcome... This Forum is great. Helped me fix a problem on a machine that was kicking my A**, first time looking at the sight. Good searching to ya.

                                    Comment

                                    • Keith N
                                      Technician
                                      • Oct 2013
                                      • 15
                                      #10
                                      Re: Newbie Check In!

                                      Hi everyone!

                                      Thanks for the warm welcome! I know this is a little late, but I still mean it.

                                      Also, this is a bit of a test post, as I've tried to create a couple posts over in the Canon forums without success... Not sure what's going on there.

                                      Keith

                                        Comment

                                        • zoraldinho
                                          teacher-guide-expert-guru

                                          Site Contributor
                                          2,500+ Posts
                                          • Mar 2008
                                          • 4999
                                          #11
                                          Re: Newbie Check In!

                                          Sometime post from new users get stuck in some spam filtering.





                                          welcome_6.gif
                                          Last edited by zoraldinho; 11-08-2017, 12:15 PM.
                                          If it ain't broke, don't fix it
                                          A picture is worth a thousand words

                                            Comment

                                            • Keith N
                                              Technician
                                              • Oct 2013
                                              • 15
                                              #12
                                              Re: Newbie Check In!

                                              Originally posted by zoraldinho
                                              Sometime post from new users get stuck in some spam filtering.


                                              [ATTACH=CONFIG]38107[/ATTACH]

                                              There's definitely something weird going on. I tried to post twice, a few days apart. The first one had a picture attached, so I tried again without it thinking that might've been the issue. I wonder if I'm using a magic word in the post that's getting it flagged.

                                                Comment

                                                • Keith N
                                                  Technician
                                                  • Oct 2013
                                                  • 15
                                                  #13
                                                  Re: Newbie Check In!

                                                  As a test, I'm going to try and post it here to see what, if anything, happens.

                                                    Comment

                                                    • Keith N
                                                      Technician
                                                      • Oct 2013
                                                      • 15
                                                      #14
                                                      Re: Newbie Check In!

                                                      Hi all!

                                                      I'm having an issue with our C5051. A few weeks ago, after someone replaced the cyan toner, it started printing cyan and, to a lesser extent, yellow streaks on any color copies or prints. Even though we don't print much color here, it was using a LOT of cyan. To the point where it filled the waste toner container in 4 days. We normally print a few hundred pages a day here. It ran itself out of cyan toner, so I ordered some along with a cleaning blade assembly from PR as ours was at 290% life.

                                                      I replaced the cyan toner, then the transfer cleaning blade assembly. When I took the ITB assembly out to work on the cleaning blade, there was a tremendous amount of cyan toner all over the top of the drum units. Also, there were several small chunks of what appeared to be black plastic stuck under the blade in the cleaning blade assembly. I removed those and when I upended the ITB assembly, a few more fell out. They were small curly cue shapes. I blew the excess toner out of the copier with canned air and replaced everything. When I fired it back up, everything seemed normal.

                                                      Now I'm not getting any cyan toner output of the machine at all. I ran multiple PG10s and there is no cyan on them except for some perpendicular stripes along the bottom of the pages. The yellow is bleeding across the bottom 1/4 of the pages, which makes me think that the yellow drum may need to be replaced. But the lack of cyan toner output is confusing me. Any ideas on what I should look at here? Black copies and prints are just fine.

                                                      As an aside, people in the office can be a little...over enthusiastic when dealing with our equipment. So I'm wondering if whoever changed the cyan toner shoved the tube in too hard and broke something?

                                                      Any help would be greatly appreciated! Thank you!

                                                        Comment

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