pictures - can't upload

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  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    pictures - can't upload

    Hoi,
    can't seem to upload any pictures in a thread. I even tried it here again..., but no good.
    It's JPEG pic.
    The system of copytech informs me that it is bussy downloading (announcement in the left down corner of my pc screen) it goes to 100% but no picture is shown...
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35057

    #2
    Re: pictures - can't upload

    Are you sure that the files you are trying to upload meet the required maximum file size, 976.6KB for most image files and 620X280. Try using a software such as Irfanview to resize your files.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7930

      #3
      Re: pictures - can't upload

      Originally posted by slimslob
      Are you sure that the files you are trying to upload meet the required maximum file size, 976.6KB for most image files and 620X280. Try using a software such as Irfanview to resize your files.
      I agree IrfanView is a great little image program been using it for years.

      IrfanView

      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7635

        #4
        Re: pictures - can't upload

        Originally posted by copier tech
        I agree IrfanView is a great little image program been using it for years.

        IrfanView
        I second that, also using it for years.

        Mark you can click on blue ? over add file that will show system requirements.
        Clipboard01.jpg
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • Sage632
          Technician

          Site Contributor
          • Jul 2019
          • 45

          #5
          Re: pictures - can't upload

          i just tried uploading some manuals they meet file requirements, but never appear in the pop up window to attach...

          is there something I am missing?

          thx

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35057

            #6
            Re: pictures - can't upload

            Originally posted by Sage632
            i just tried uploading some manuals they meet file requirements, but never appear in the pop up window to attach...

            is there something I am missing?

            thx
            What file types are the manuals? Maximum allowed file size is based on file type.

            The other consideration is that as file size gets larger, upload time takes longer and drop outs are possible.

            Your best bet is to use an online share service such as Dropbox or Google drive and post a link to the folder containing the files.

            Comment

            • Sage632
              Technician

              Site Contributor
              • Jul 2019
              • 45

              #7
              Re: pictures - can't upload

              They are pdf and smaller than the size limit... But I guess I will try the Google drive thing..

              Thx

              Comment

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