Cant send or reply to a message

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  • makeacopy100
    Technician
    • Oct 2019
    • 24

    #1

    Cant send or reply to a message

    Hi folks i can't message or reply to any conversation in Pm please help me, is this is a bug or something else where should i report this situation
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8101

    #2
    Re: Cant send or reply to a message

    Originally posted by makeacopy100
    Hi folks i can't message or reply to any conversation in Pm please help me, is this is a bug or something else where should i report this situation
    Is your mail box full?

    Try emptying your inbox AND sent items.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • makeacopy100
      Technician
      • Oct 2019
      • 24

      #3
      Re: Cant send or reply to a message

      Originally posted by copier tech
      Is your mail box full?

      Try emptying your inbox AND sent items.
      my inbox have some message i want to reply but i cant do so and i have replied through private message have you received that?

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8101

        #4
        Re: Cant send or reply to a message

        Originally posted by makeacopy100
        my inbox have some message i want to reply but i cant do so and i have replied through private message have you received that?
        Yes I received your PM OK.

        Maybe create a new message to the ones in your inbox you want to reply to.


        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • makeacopy100
          Technician
          • Oct 2019
          • 24

          #5
          Re: Cant send or reply to a message

          Originally posted by copier tech
          Yes I received your PM OK.

          Maybe create a new message to the ones in your inbox you want to reply to.


          Ok sir thanks for your kind help
          And is there any android app available for this site??

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36746

            #6
            Re: Cant send or reply to a message

            Go to Settings then either In Box or Sent Items. Scroll to near the bottom of the screen and you will see Folder Control. In Folder Control you will see how many messages are in the currently selected folder. If you have over 50 in either folder, maximum is 100, you should purge that folder. At the bottom you will see Download all Private Messages as: which will allow you to save them to your computer.

            As for an android app, I see a number of people using Tapatalk.

            Comment

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