Membership Fee?

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  • kingpd@businessprints.net
    Senior Tech

    500+ Posts
    • Feb 2008
    • 919

    #16
    Generally I don't think charging is a good idea. Maybe a competency test to prove you know something about being a technician?

    I like the idea of forums and discussion being free and open, perhaps the administrators could have a user block feature to get rid of the junk. But you'd have to be careful that we're not having people blocked just because we don't like them, their questions, their posts, or ideas. After all, where would we draw the line? What then would be the point of free flowing information and ideas?

    I would be in favor of fees if the site was redone. The fee would cover things other than the forums. Maybe a resource library or university center online. Manuals, tech. bulletins, tips, etc. could be posted there for paying members. But then again, many techs are multi-brand or independent and just because they can't buy or get a free manual from the manufacturer shouldn't mean that they can't get one or trade one with someone else for free. I can buy intravia guides for instance but they're expensive, there's too many different machines out there.

    It would be cool to be able to make videos or training videos for others to see like a youtube but instead of copiers. That could be in a paid section. But then again, it wouldn't be equitable for a member to pay a fee if they are making a video for free for someone else to be paying for now would it.

    The site owners could ask for donations too. I've done that for freelance developers of free software programs I like.

    I think just take it on a case by case basis and block really bad troublemakers or do the competency test.

    I wouldn't want to block or deny someone just because they are an end user. Imagine them owning a machine and the servicing dealer doesn't have anyone that was trained on that machine or knows anything about it...I've seen that many times before. This forum could be the only way they are going to get help.

    Comment

    • mrwho
      Major Asshole!

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4299

      #17
      Originally posted by kingpd@businessprints.net
      perhaps the administrators could have a user block feature to get rid of the junk.
      This calls for more moderators - If I understand correctly, there's only one moderator, but the site has grown too much for just one person to take care of it - even more if we consider that person probably has a job and a family to go home to.
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22927

        #18
        Thanks everybody. All good comment/ideas.
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • kingpd@businessprints.net
          Senior Tech

          500+ Posts
          • Feb 2008
          • 919

          #19
          yeah true, we may need more moderators then.

          Comment

          • Jules Winfield
            Senior Tech

            500+ Posts
            • Jul 2009
            • 821

            #20
            Seriously guys, what's with the elitist attitude a lot of you guys are expressing? We're not exactly finding a cure for cancer here. We work on copiers. Some of us might work on computers/networks as well. None of us are in the running to win the Nobel Peace Prize this year, you know? What is this contempt you guys seem to have for end users trying to fix their own copiers? I belong to this computer forum where newbies post all the time asking questions about how to fix their PCs. A lot of them even say "Hey, I know nothing about computers, but I'm having such and such problem. Can somebody help?". It's funny, because on the computer forum, all the knowledgable PC/network techs are more than happy to help someone with no prior knowledge. Not once have I ever seen anyone ask if the poster was an end user. It's all about people helping out other people with technical problems. It's just weird because when I first joined this forum it seemed like my computer forum - just a bunch of techs helping out people with technical problems. Somewhere along the line heads swelled and attitudes started getting out of control. Jesus, what happened to this forum? It's really kind of sad. As far as charging for membership, go ahead if you really want to kill the entire forum overnight. People aren't going to pay good money, just to hear the opinions of some random techs. If people are going to pay money, they are going to want resolutions to their problems, not just advise. They might as well just pay a tech to come out and fix their machine for them. Ok, I guess I've said my piece. Here comes the flaming... The way this forum has been going lately, I kinda half expect I'll get banned. LOL

            Oh yeah, Blackcat, don't get me wrong. I'm still your biggest fan. I just think you're way off on this one, bro...
            But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22927

              #21
              No offense taken. I asked for opinions. They're all good ones. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Jules Winfield
                Senior Tech

                500+ Posts
                • Jul 2009
                • 821

                #22
                Originally posted by blackcat4866
                No offense taken. I asked for opinions. They're all good ones. =^..^=
                You see? That's why I'm your biggest fan. Peace...
                But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                Comment

                • mrwho
                  Major Asshole!

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 4299

                  #23
                  Originally posted by Jules Winfield
                  Seriously guys, what's with the elitist attitude a lot of you guys are expressing?
                  Maybe charging for site access is elitist, I give you that. But asking for some posts in the "new here" forum before being able to post (not read, mind you) in the other forums, I believe is a reasonable idea to discourage those who come and, as soon as they get what they want, disappear.

                  I just want more participative folks, and not just people only looking for freebies, and I believe I'm not alone in that.
                  ' "But the salesman said . . ." The salesman's an asshole!'
                  Mascan42

                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                  Ibid

                  I'm just an ex-tech lurking around and spreading disinformation!

                  Comment

                  • kingpd@businessprints.net
                    Senior Tech

                    500+ Posts
                    • Feb 2008
                    • 919

                    #24
                    Originally posted by Jules Winfield
                    Seriously guys, what's with the elitist attitude a lot of you guys are expressing? We're not exactly finding a cure for cancer here. We work on copiers. Some of us might work on computers/networks as well. None of us are in the running to win the Nobel Peace Prize this year, you know? What is this contempt you guys seem to have for end users trying to fix their own copiers? I belong to this computer forum where newbies post all the time asking questions about how to fix their PCs. A lot of them even say "Hey, I know nothing about computers, but I'm having such and such problem. Can somebody help?". It's funny, because on the computer forum, all the knowledgable PC/network techs are more than happy to help someone with no prior knowledge. Not once have I ever seen anyone ask if the poster was an end user. It's all about people helping out other people with technical problems. It's just weird because when I first joined this forum it seemed like my computer forum - just a bunch of techs helping out people with technical problems. Somewhere along the line heads swelled and attitudes started getting out of control. Jesus, what happened to this forum? It's really kind of sad. As far as charging for membership, go ahead if you really want to kill the entire forum overnight. People aren't going to pay good money, just to hear the opinions of some random techs. If people are going to pay money, they are going to want resolutions to their problems, not just advise. They might as well just pay a tech to come out and fix their machine for them. Ok, I guess I've said my piece. Here comes the flaming... The way this forum has been going lately, I kinda half expect I'll get banned. LOL

                    Oh yeah, Blackcat, don't get me wrong. I'm still your biggest fan. I just think you're way off on this one, bro...
                    I think you made a very good eye opening point. You spoke from the heart bro. Thanks.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22927

                      #25
                      Originally posted by mrwho
                      ... I just want more participative folks, and not just people only looking for freebies, and I believe I'm not alone in that.
                      I must be from another generation. I enjoy sharing advice.
                      But software, manuals, firmware, ... I expect to pay for those. And I expect others to also. Begging for free stuff is just wrong.

                      As a Samsung dealer, we catered to the something-for-nothing generation. Sometimes I just get really tired of it ...
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • mrwho
                        Major Asshole!

                        Site Contributor
                        2,500+ Posts
                        • Apr 2009
                        • 4299

                        #26
                        Originally posted by blackcat4866
                        I must be from another generation. I enjoy sharing advice.
                        But software, manuals, firmware, ... I expect to pay for those. And I expect others to also. Begging for free stuff is just wrong.

                        As a Samsung dealer, we catered to the something-for-nothing generation. Sometimes I just get really tired of it ...
                        Don't get me wrong, I'm not saying I'm a saint. I've asked for stuff many times - you just need to look at my thread list to see it. But I've made an effort to help others while I ask for help (and manuals and stuff) for myself. And while I see most of the regulars here doing the same, it's the new people coming and asking for stuff and then disappearing that bother me.
                        ' "But the salesman said . . ." The salesman's an asshole!'
                        Mascan42

                        'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                        Ibid

                        I'm just an ex-tech lurking around and spreading disinformation!

                        Comment

                        • zed255
                          How'd ya manage that?

                          1,000+ Posts
                          • Dec 2009
                          • 1024

                          #27
                          One of my favourite forums is a 'No Alias' board. Your real name is expected to be viewable and the username must be some reasonable variant of your real name. I find that keeps some of the BS down by reducing the ability to hide behind a screen name. And yes here I elected for a variant of a nickname my close friends use rather than my real name.

                          I haven't asked anyone here for help as yet, only offered help. More active moderation and minmum participation levels could be good IMHO. I like to spend more of my time trying to give some decent help to fellow techs rather than end users. Not to say there aren't crap techs and good end users out there, but I just prefer to try to operate on the same wavelength as other techs.

                          Would I pay to be here? Not likely. I'm not too bothered separating the wheat from the chaff, I can pretty quickly filter out the junk for myself. Would I like to see more active moderation? Yes, there is some value in having a few good moderators active on a board. It would be nice to have some areas only available to techs, but how do you prove your credentials? Alternatively have some way of encouraging end users to keep requests in an appropriate area.

                          Overall I check the site regularly and do enjoy it.

                          Comment

                          • mrwho
                            Major Asshole!

                            Site Contributor
                            2,500+ Posts
                            • Apr 2009
                            • 4299

                            #28
                            Originally posted by zed255
                            Overall I check the site regularly and do enjoy it.
                            Which goes to show that, even with its shortcomings, this forum is in good shape.
                            ' "But the salesman said . . ." The salesman's an asshole!'
                            Mascan42

                            'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                            Ibid

                            I'm just an ex-tech lurking around and spreading disinformation!

                            Comment

                            • wellconnected
                              Service Manager
                              • Oct 2010
                              • 23

                              #29
                              I would gladly pay a registration fee for this site simply because i know my boss would happily pay for it and its a great forum for techs of all persuasions, however i think we would lose to many good people who would be unwilling or unable to pay for it.
                              I agree we need more moderators on the site and as far as end users go i dont have any probs helping them because they are our bread and butter

                              PS:To all those who have helped me in the past a big THANK YOU
                              Theory is when you know all and nothing works. Practice is when all works and nobody knows why. In this case we have put together theory and practice: nothing works... and nobody knows why! (Albert Einstein)

                              Comment

                              • dbrownlee
                                Trusted Tech

                                100+ Posts
                                • Sep 2005
                                • 197

                                #30
                                I haven't posted much lately, but I wouldn't pay a membership fee to visit the site. Wasn't there another tech site that went down the tubes when thet started charging even to view any posts?
                                as far as keeping out spammers and the like, a guitar site I frequent requires that your first 5 posts be approved by a moderator before they even appear on the forum. It has virtually eliminated all but the most clever spam.
                                would require more moderators, though...
                                GO TIGERS!!

                                Comment

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