Desktop Color All in one

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  • Bix
    Service Manager

    1,000+ Posts
    • Apr 2018
    • 1421

    #16
    Re: Desktop Color All in one

    Originally posted by 907tec
    Thankfully, I don't technically have any in my area. The ones I am responsible for are located on cruise ships which only visit from May-September. Last summer, I had repeated MFPB, MEM, and SSDB failures, though (on C3350's). Some of this can be attributed to the poor electrical grid onboard, but it doesn't explain the higher-than-average failure rate. I am probably also letting my hatred for the C35 affect my feelings towards the C3350/C3351. Even though it's easy, replacing the scanner belt is a huge pet peeve of mine. The fact that they still haven't addressed the simplest of issues really annoys me.
    Most probably it is for this. The power supply is irregular. Moreover, being a ship, there will be a lot of humidity and this affects a lot.

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    • 907tec
      Trusted Tech

      250+ Posts
      • Feb 2008
      • 434

      #17
      Re: Desktop Color All in one

      Agreed about the causes, but there was a significantly higher failure-rate on these small boxes versus the dozen C364e/C654e's spread around the rest of the ship. Duplex (9303?) errors also can't be directly blamed on the power issues, and I sunk WAY too many hours into replacing door assemblies/exit drive assemblies/duplex clutches. My hatred for desktop KM's stems from the old Magicolor "carousel" machines, and they haven't made anything since then to regain my trust.

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      • 3ktlc
        Trusted Tech

        Site Contributor
        100+ Posts
        • Feb 2018
        • 180

        #18
        Re: Desktop Color All in one

        Will have to keep you updated on my C3351/C33851fs. We have a few that have been running over 15k/month. Printing to it mostly. Helps with the scanner belt wear.

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        • 3ktlc
          Trusted Tech

          Site Contributor
          100+ Posts
          • Feb 2018
          • 180

          #19
          Re: Desktop Color All in one

          first one started having problems with the finisher. Intermittently jamming when it is pushing a set out while the next sheet is entering the finisher. Anyone see this?

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          • 3ktlc
            Trusted Tech

            Site Contributor
            100+ Posts
            • Feb 2018
            • 180

            #20
            Re: Desktop Color All in one

            The C3851fs seems to have problems with dry rails in the finisher. Just had the second one cause jamming issues and noise. After cleaning and lubing the rails, working again.

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            • 3ktlc
              Trusted Tech

              Site Contributor
              100+ Posts
              • Feb 2018
              • 180

              #21
              Re: Desktop Color All in one

              Update on the C3851fs machines. I would say to stay away from them. The finisher stinks. Outside of the rail issues, the back guide also gets nicked up and needs replacing. Around 70k on the meter. The RADF is starting to jam also. Just like the C35's & BH36's. Guess Konica Minolta really doesn't care about small machines.

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              • Asterina
                Technician
                • Sep 2021
                • 16

                #22
                Re: Desktop Color All in one

                It is necessary to think about this

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