A fellow tech of mine recently took the canon tech entry test. This is a three hour test that enables dealers to have a certified tech on board without having to take the 8 day course. I was told that out of the 20 tests that this instructor has handed out, only 3 techs passed it? Has anyone else had experience with this test?
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In Europe, online learning portal for the Canon 12 workouts, and then pass the exam "Technology Accreditation"
I passed easily, I have answers
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I believe that might be the applied technologies equivalancy course. It allows you to skip the class room course which covers everything from basic copier technology to using parts and service manuals. I never took that it came out after I did that stuff. I did have to take a general aptitude test when I applied for the job.... I passed
Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.Comment
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Basic course in Moscow on 8 days and $ 1.500 for every personComment
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I was lucky to get training on 5 or 6 Canon models in my 10 years. I was working on Canon for 2 1/2 years before I was sent to the greenhorn Quest class on the NP3050.
It was an ongoing joke at our branch of the company: "I can't take that call. I haven't been trained on that model!" or "You've seen one. You're trained!" If I only worked on machines that I was trained on, I wouldn't have done very many service calls in those 10 years. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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I know how you feel I have worked on many machines I was not trained on or never will be. But here is the kicker. In Canada at least, Canon will not even sell their authorized dealer the equipment if no techs no matter how much experience they have are not formally trained on it.
Now thats a lot of no's and nots
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Is that the ATSP test? Cause that really doesn't certify on anything, but about 3 out of every 20 techs pass it.The glass maybe half full, but less is more...
Printer + Fax + Copier = Jack Of Many Trades,
but Master Of None
Color Copier = Not A Color Printer
InkJet MFP = Not A Fax Machine
B/W Copier = Not A Press
Finisher = Deal Closer (salesman, not accessory)
Copier Tech = Admin's Stress Ball (Scapegoat)Comment
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No, the ATSP is different. That just shows you can take a test and you have some working knowledge of specific things(kind of like the ASE certification for auto mechanics). the applied technology test tells them you don't need to go to quest training in the classroom.
I don't blame them for not selling a machine that no one is properly trained on. Sure some techs can fix a machine without being trained, but Canon wants someone at the company they can deal with in the field so they can help over the phone and not travel out to every account for problems that could have been solved more easily. I know I have had an easier time fixing a machine after classroom training and I have worked on plenty I haven't been trained on.Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.Comment
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