Copier Tech Rate Per Hr.

[prntrfxr]

Re: Copier Tech Rate Per Hr.

Gas prices alone warrant it. I was charging $80/hr back in the year 2000 when I was a field tech and that was to fix printers not copiers. For the end user: Copiers have a bit more parts and you usually don't finish in less than 30 min like you do with printers. To me you should be charging at least $90-100/hr on monochrome and $110-125/hr for color for printers. Some companies mark up prices on parts a good bit, but we never did. Some companies charge per trip charges too. Make sure you ask in advance if there is a trip charge so you're not surprised later.

New England is higher cost of living than the south, so $150/hr up there doesn't sound too bad to me for copier repair as that is probably close to what it would cost down here.

[DallasTech]

Re: Copier Tech Rate Per Hr.

$150 is not that high. We charge $95 for mono printers, $129 for Mono copiers and $169 for Color machines or IT services. We don't have much problem getting the customer to pay that, we guarantee our work, and we don't charge any trip charges or mileage on top.

[michaelc]

Re: Copier Tech Rate Per Hr.

Just to add to this. If you pay peanuts....you might get a monkey. And I have never seen a monkey fix a copier well or an elephant fly.

[ZOOTECH]

Re: Copier Tech Rate Per Hr.

Just to add to this. If you pay peanuts....you might get a monkey. And I have never seen a monkey fix a copier well or an elephant fly.

Well, you must have missed the '60s then.

[DallasTech]

Re: Copier Tech Rate Per Hr.

Well, you must have missed the '60s then.

That makes two of us... I barely caught the 80's.

[michaelc]

Re: Copier Tech Rate Per Hr.

I wasnt even a twinkle in my parents eyes in the 60s.

[nightshade]

Re: Copier Tech Rate Per Hr.

If $150 an hour seems high, put your machines under a service contract and pay per print. Then you won't need to worry about how much it will cost for repairs because it's already paid for.

Then your technician wont have you holding him/her on a cheap and short leash because you are afraid to spend the cashola on your copier. He/she will be able to then do the job to the best of his/her ability and now your pile of neglected junk will shine like a jewel.

EVERYONE will be happier.

[Ianizer]

Re: Copier Tech Rate Per Hr.

If $150 an hour seems high, put your machines under a service contract and pay per print. Then you won't need to worry about how much it will cost for repairs because it's already paid for.

Then your technician wont have you holding him/her on a cheap and short leash because you are afraid to spend the cashola on your copier. He/she will be able to then do the job to the best of his/her ability and now your pile of neglected junk will shine like a jewel.

EVERYONE will be happier.

+1.
-I

[JR2ALTA]

Re: Copier Tech Rate Per Hr.

I was the first to laugh off the 150 rate, and instigated with the term jackass.

So, allow me to clarify.

The post was asking for an independent or moonlighter, because two companies quoted him high prices.

Why on earth would you slap a customers face with "150 flat rate, take it or leave it!" or "hey get what you pay for pal!"


You have no idea what the G-D problem is!

Reset a fuser error? (10 seconds) replace a feed wheel ? (45 seconds)

And the "jackass" part comes from the fact copier techs know how print drivers work, and can ping IP addresses.....biiiggg whhhooooooop! That's taking advantage of people!

Of course, there are the anecdotal stories of insanely complicated IT and service calls, but c'mon most of this is not that serious!

An honest rate would be 90 a call plus parts. 15 calls a week you're good for 65k before parts.

[RRodgers]

Re: Copier Tech Rate Per Hr.

I was the first to laugh off the 150 rate, and instigated with the term jackass.

So, allow me to clarify.

The post was asking for an independent or moonlighter, because two companies quoted him high prices.

Why on earth would you slap a customers face with "150 flat rate, take it or leave it!" or "hey get what you pay for pal!"


You have no idea what the G-D problem is!

Reset a fuser error? (10 seconds) replace a feed wheel ? (45 seconds)

And the "jackass" part comes from the fact copier techs know how print drivers work, and can ping IP addresses.....biiiggg whhhooooooop! That's taking advantage of people!

Of course, there are the anecdotal stories of insanely complicated IT and service calls, but c'mon most of this is not that serious!

An honest rate would be 90 a call plus parts. 15 calls a week you're good for 65k before parts.

What do you do for a living?

[nightshade]

Re: Copier Tech Rate Per Hr.

I don't see any referance to a "moonlighter" in the initial post.

But hey, go for it. If you find a "moonlighter" willing to risk his/her job, benifits and retirement for a little side work, or an independant with a smaller firm that is probably not backed by the manufacturer, given the proper training and equipment to do the job correctly. That gamble is yours.

I personally have near a thousand hours of factory training, carry over $25K worth of NEW parts in my van have phone, email and web access to all my vendors and dozens of similarely qualified technicians at the push of a button.

I almost always get it fixed on the first visit.

Thats a value and to me worth the $100+ per hour. Plus travel!

And you can feel free to call me a Jackass, I'll be the first to admit, my SM will be the second and the wife in third!!

[JR2ALTA]

Re: Copier Tech Rate Per Hr.

No, he didn't say "moonlighter" but he also didn't pick up the yellow pages either. He is looking for help, on a forum of men and not companies, so it's implied.

And I am not questioning anyone's ability to fix a problem. I am simply imploring people to charge a fair rate. Your bazillion hours of training mean squat when the problem is simple.

I want everyone to make money and do well. If they will pay it, more power to you.

I don't live in Chicago or LA or NY, maybe I just have a deflated value of hourly rates.

[DallasTech]

Re: Copier Tech Rate Per Hr.

I was the first to laugh off the 150 rate, and instigated with the term jackass.

So, allow me to clarify.

The post was asking for an independent or moonlighter, because two companies quoted him high prices.

Why on earth would you slap a customers face with "150 flat rate, take it or leave it!" or "hey get what you pay for pal!"


You have no idea what the G-D problem is!

Reset a fuser error? (10 seconds) replace a feed wheel ? (45 seconds)

And the "jackass" part comes from the fact copier techs know how print drivers work, and can ping IP addresses.....biiiggg whhhooooooop! That's taking advantage of people!

Of course, there are the anecdotal stories of insanely complicated IT and service calls, but c'mon most of this is not that serious!

An honest rate would be 90 a call plus parts. 15 calls a week you're good for 65k before parts.

If it makes you feel any better we charge $169 an hour for touching the customer's network to diagnose a bad cable, unplugged cable, incorrect driver, etc. The fact is we don't want to spend time being the custOmers IT company. Yes, a real IT company would charge less for more, so the customer is free to call them. Explain to me why customer's still pay me to come out and network their copier for that rate? Call Xerox and it will be double that. You obviously don't know a lot about the copier industry, we aren't all IT inclined and diagnosing a color copier's print problem is a little more difficult than fixing a Mono HP 4000 series image problem.

[long1031]

Re: Copier Tech Rate Per Hr.

Be glad your not in Il. about $175.00 to 189.00

[ptrflrs]

Re: Copier Tech Rate Per Hr.

150 sounds about right for where u r located. the company i work for charges $110 +tax and parts but no extra for mileage -not that i get any part of that, just get my hourly rate, oh and the parts i use (if any) count against my numbers in cost per call in stead of counting for me like sales people. sales guys get commissions and bonuses for stuff they sell but when we sell a part to a customer it counts against our numbers and eventually against our reviews at the end of the year. so at the end of the year i can hear my boss tell me something like ur numbers here r sucking, the economy is in recession, sales r stagnant so ur not getting a raise. meanwhile the owner has another new jaguar and a new boat. sales gets a bonus cruise to the bahamas and to vegas for top sellers... makes perfect sense, right? almost got into a diatribe there, did u feel the tension? time for a xanax.