Copier Tech Rate Per Hr.

[scomeau1]

I'm looking to get some work done on an Sharp Machine and the price per hr from two companys are at 150.00 per hr that I got quotes on.

This seems real high to me - Looking for a better price per hr.

Pricing would be on east coast north of Boston.

Thanks for your help.

[Hemlock]

Re: Copier Tech Rate Per Hr.

Sounds about right.

[mojorolla]

Re: Copier Tech Rate Per Hr.

150/hr for on-site. 100/hr if you bring it to me.

[JR2ALTA]

Re: Copier Tech Rate Per Hr.

It's high. Jackass copier techs who think they can charge IT rates.

[ragajungle]

Re: Copier Tech Rate Per Hr.

JR2ALTA ^^^^^^ Dude that's the going rate for segment 1-3. It goes all the way up to $300 for upper segment production color devices. Not to start any negativity here on this forum (but since I'm a "jack ass") I will tell you that working on a copier SHOULD pay more than IT work. We are responsible for net+, security +, etc.. certs as well as dozens of manufacturer certs. So yes, $150 an hour is about right.

End Rant

[ddude]

Re: Copier Tech Rate Per Hr.

I'll work on it for free if you send it to me...........

[Ianizer]

Re: Copier Tech Rate Per Hr.

It's high. Jackass copier techs who think they can charge IT rates.

Lol... Not so bad to go out and fix what IT mouse jockies can't deal with.

Hey! Just kidding! They're great at loading drivers and going, "uhhh...".

Buck-fifty is spot on.

-I

[fixthecopier]

Re: Copier Tech Rate Per Hr.

OMG, I am underpriced. I do $80 in yhe field, no labor charge at all if I do not fix it, $125 for plotters and $150 for security level shredders. Hell it is only $50 an hour to bring it by the shop. I am going up on my rates. By the way I am on the mid Atlantic coastt

[hekotez]

Re: Copier Tech Rate Per Hr.

The price you pay... seriously... you make me laugh.
For one the price you pay can only be balanced against the quality of the service you get... if you pay 150 bucks and get your machine in top notch... it should be better than paying 50 bucks to the electrician next door and end up with a giant paper weight that is gonna melt thru your wallet like an ice cube in hell.
The prices the company i work for are not up for discussion... same goes for the quality of our work...
But smartasses sooner or later always get the end of the stick... reminds a very recent case... plotter HP 4000 was down... horrible print, yellow was out... needed a full maintenance, the ink feeding assembly was off and damaging the printheads due to lack of ink supply, also the carriage trailing cable was tearing down... i did a repair price to it of close to $300 in labor adding the replacement of 2 printheads, no parts required, would withdraw the machine with a delivery time of 48 hours maximum.
The client did not accept it... reaching the line of beeing rude saying it was too much.
He got other quotes so i heard from an employee... probably directly from HP i dont know... close to $500 for the replacement of the ink system, $150 for the trailing cable, not counting labor, printheads, trip, and whatever else... oh yes... payment in advance and predicted time for repair was 3 weeks later ^____^
Needless to say he calls back saying he accepted the repair cost... my answer was kinda "sorry the values i presented are no longer valid... you now need to add $150 more" he proceeded to ask why, and i told him... you almost accused me of beeing a thief for putting my hand too much in your pocket before, but i want you to know that now i am beeing a thief and that i am putting my hand in your pocket... but still im the one giving the cheapest repair, with the smallest downtime and with a warranty on it... you either accept it or go elsewhere... tho if you return a third time about this matter price will go up again.
2 days later he had his machine up and running like never before (his own words).

@ fixthecopier ya might wanna adjust that a wee bit... hell what am i talking about pffft i only make $800 a month working my ass off 8 to 10h a day with no fixed shedule... i need a new job...

[JR2ALTA]

Re: Copier Tech Rate Per Hr.

Look $90 dollars and hour is a lot for someone to pay. $150 and hour is almost 60% higher than that!

I understand travel costs and overhead. But you will still mark up parts 75-100%, won't you?

[hekotez]

Re: Copier Tech Rate Per Hr.

I am a repairman... also known as technician... i primarily REPAIR... i dont replace unless it is utterly impossible.
If you read my last post you'd see on that example... i did not replace a simple part aside 2 printheads that where burnt due to overheat. Everything else was properly repaired... SAVING to the client $650 JUST in the parts i repaired.
Now if you think i have to save the clients wallet by beeing nice and saving him money on parts i know/can repair and on top of that i have to do charity and work for free... well everyone is entitled to an opinion i guess.
The client that owns that hp 4000 must be a dumbass then... since after that he already called personally requesting me to go do a cleanup on the A0+ documental scanner they have...
Oh and where parts go... there's something called recomended sales price... wich is prices setted by the manufacturers themselves, on wich the reseller's/agents have a setted discount.
To wrap up the parts part... can i laugh a bit now? ok im done...
Bear a bit with me here... if i replaced the parts on that HP wich would cost $650 plus give or take the company i work for would get a profit margin of around 10% not more... wich if my math doesnt fail me much...means 65 bucks?
By repairing those exact same parts... i charged a total of $300 wich taking my own labor is ALL PROFIT... still the client thinks highly of me, because he only cared about 2 things... Having the machine up and running ASAP (every minute the machine was down was money he was losing) and how much he was charged for it... wich was alot less than half of the other quotes he got.
Your arguements make no sense to me.
If you still think its too much... throw your machine out the nearest window, you wont have to pay people like me a dime anymore.

[fixthecopier]

Re: Copier Tech Rate Per Hr.

hekotez, you are correct and I am way under priced. I usually make up my rates for the plotters and shredders depending on how the customer acts. I have a pair of HP 4500's i am doing right now. The customer did not ask what I was going to charge an hour, I guess I had to be cheaper than HP, who quoted $800 to just show up. The last large shredder I unjammed, I did it in 10 minutes and charged them $100. They has a post-it on the machine with choice #2, which was $300 to show up and 40 cents a mile for 180 miles. The last plotter I did not fix, I removed the labor charge and reduced what I could not return to a little above cost. I am way too nice to these guys. I have added a "temper charge" to a bill one time because the person in charge insulted me. Cost him an extra $150.

[Hemlock]

Re: Copier Tech Rate Per Hr.

Look $90 dollars and hour is a lot for someone to pay. $150 and hour is almost 60% higher than that!

I understand travel costs and overhead. But you will still mark up parts 75-100%, won't you?

Once you take the tech's base pay, figure in payroll taxes, cost of benefits, support costs (overhead such as the office, parts supply on shelf, payroll for dispatchers and other needed staff), insurance, direct vehicle costs and others, the $150 starts to look very reasonable.

Also, the price point isn't set just to cover costs (not that's it's excessive); it's also an attempt to convince you to go with a monthly service plan. Much easier to budget for a business when you have the surety of monthly revenue versus sporadic cash calls.

[hekotez]

Re: Copier Tech Rate Per Hr.

Yep totally agree with you Fix... i usually dance according to the music the client plays... I try to be fair to the client and if he's a good client... i will look at his side more than the company i work for, because usually if we lookout for the clients interests, we are also looking out for our own...
Last "weird" or out of the ordinary thing i did, was to a really good client of ours, he deals exotic timbers and makes parquet floors, doors, windows etc... They built a new production line that at the end where the wood planks are going out for packaging theres a device... a sort of standalone printer that prints on the back of the plank, putting a logo and some serial numbers... Anyways the thing ran out of ink, they ordered it... putted it in but the thing would print nothing more than a few dots... then nothing at all.
The manufacturer is in Italy... meaning the would have to spend thousands to have a tech come all the way from Italy over here to get it fixed.
He asked if i would mind to give it a look... i told him sure i'll give a look at it with no compromises, i'll withdraw it to the shop to study it and i'll see what i can do, if i cant get it to work you'll have to call the techs over to fix it.
The ink feed tube and ink filters clogged up bad...
The next day, after a ruined pair of pants and shirt with ink and mild skin burns from excessive scrubbing LOL the client had it running again... charged him 100 bucks for it... could've easilly charge 100's more, and he would still gladly pay it. Tho i didnt. All printers, copiers, MFP's he has were sold by us and everything is under contract, i tweeked all his IT system, allowing him to start building up a digital archive, he can now consult any document within seconds without having to go thru an entire room or paper archive... He pays for it... tho his office empoyees work never flowed so well either. Efficiency costs money... but also means time saving that he uses to improve his sales.
There are clients and clients... some will recognize and apretiate our work, those wont argue price, because they feel safe working with us, they know we represent a solution... i dont know everything, i cant fix everything... but if he needs something i dont know, i'll pick up the phone... use the internet... come here... doesnt matter as long as i can get the knowledge i need to be able to show at the clients doorstep with the solution he needs.
Others couldnt care less... if the neighbour is a cent cheaper off they go... usually they end up regretting it alot... but by then they will be the ones dancing by our music.

[Woxner]

Re: Copier Tech Rate Per Hr.

150.0 is what i charge for the first hr and then broken up after that. I charge 165.00 hr for IT. It cost me 20k for my certs. I am a manager and the cost to train a tech at factory is not cheap. There are so many other things that are involved in this 150.00. Mileage, ins.,admin people etc. when you pay 20 bucks for a shirt at the store they buy it for 50 cents. So you it sounds like you know nothing about a business even it your running your own. Maybe your self employed and have no overhead.