Copier College???

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  • kingpd@businessprints.net
    Senior Tech
    500+ Posts
    • Feb 2008
    • 919

    Copier College???

    I found this interesting video. I can't say I've ever really run across a school for office equipment repair.

  • blackcat4866
    Master Of The Obvious
    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22594

    #2
    Re: Copier College???

    A friend of mine taught classes at a community college on generic copier repair. I'm not sure how you'd teach a class that wasn't manufacturer specific or even engine specific. It takes a couple years in the field before a greenie is competent to handle most situations. How much can you learn in a single semester? You really need some sort of internship to properly train a tech. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • TheOwl
      Service Manager
      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1733

      #3
      Re: Copier College???

      Originally posted by blackcat4866
      A friend of mine taught classes at a community college on generic copier repair. I'm not sure how you'd teach a class that wasn't manufacturer specific or even engine specific. It takes a couple years in the field before a greenie is competent to handle most situations. How much can you learn in a single semester? You really need some sort of internship to properly train a tech. =^..^=
      Even still, knowing the theory of operation for mono and dual component engines means that you know how all copiers / printers work regardless of manufacturer. Fixing the devices is a different scenario, but everyone here should at least know how the image is written to the drum and the transfer processes.
      Please don't ask me for firmware or service manuals as refusal often offends.

      Comment

      • kingpd@businessprints.net
        Senior Tech
        500+ Posts
        • Feb 2008
        • 919

        #4
        Re: Copier College???

        Sometimes I find myself temporarily forgetting some of the theory. I think because you get used to following the book or just replacing a unit or something instead of getting down and dirty...

        ...which is interesting because I knew most of the theory before I ever even touched a machine...it was quite the experience trying to go from a 2d flat diagram to the 3d world...

        Originally posted by TheOwl
        Even still, knowing the theory of operation for mono and dual component engines means that you know how all copiers / printers work regardless of manufacturer. Fixing the devices is a different scenario, but everyone here should at least know how the image is written to the drum and the transfer processes.

        Comment

        • rthonpm
          Field Supervisor
          2,500+ Posts
          • Aug 2007
          • 2831

          #5
          Re: Copier College???

          Sounds like nothing more than what the PDI+ certification offers with a little bit of A+ thrown in.

          Comment

          • kyoceran
            Trusted Tech
            • Jul 2007
            • 100

            #6
            Re: Copier College???

            as most experienced techs will have learnt, it is not just the product knowledge that is needed , but also the essential understanding of how to correct things that go unexpectedly wrong, whether it be the product, customer relations or just yourself having a crap day, even being disturbed a phone cll or text can cause you to lose your way.

            Comment

            • vincent64
              Trusted Tech
              250+ Posts
              • Feb 2008
              • 381

              #7
              Re: Copier College???

              I think the idea is OK, it can teach green horns the basics, like this is a feed section, this is how it works, and how you service it, ect, what the clutches do, what the double feed prevent roller does, oh yes, and the 1-way bearing in the feed sections.
              I find some techs still miss that one thing.

              Comment

              • fixthecopier
                ALIEN OVERLORD
                2,500+ Posts
                • Apr 2008
                • 4712

                #8
                Re: Copier College???

                Copier College... Where the grades don't count and the training will have nothing to do with problems in the field.
                The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                Comment

                • Athlontini
                  Trusted Tech
                  250+ Posts
                  • Jun 2012
                  • 269

                  #9
                  Re: Copier College???

                  Originally posted by rthonpm
                  Sounds like nothing more than what the PDI+ certification offers with a little bit of A+ thrown in.
                  Would anybody recommend pursuing the PDI+ after they've already been sent to training by their dealer? I've been kicking the idea around in my head as a means of showing my mettle should I have to look for another job, but it's not as though I'm clueless on anything copy process-related.

                  Comment

                  • DAG COPIERS & COMPUTERS
                    Senior Tech
                    500+ Posts
                    • Oct 2010
                    • 860

                    #10
                    Re: Copier College???

                    Honestly the video is very interesting an educative.

                    Comment

                    • ddude
                      General Troublemaker
                      250+ Posts
                      • Feb 2009
                      • 473

                      #11
                      Re: Copier College???

                      Originally posted by Athlontini
                      Would anybody recommend pursuing the PDI+ after they've already been sent to training by their dealer? I've been kicking the idea around in my head as a means of showing my mettle should I have to look for another job, but it's not as though I'm clueless on anything copy process-related.

                      YES!!!!!!!

                      I recommend having any CompTIA cert under your belt if you want to move forward in this business, and for most copier techs, the PDI+ is the one cert that would be the quickest to obtain. Go to the CompTIA website and download the course study materials and look through them.... you will see that, for the average technician with two or more years experience, it is a test that most can pass.

                      Do this for YOURSELF- you do not know where you will end up in a year, or 2,

                      Then go for Network+, or A+. or CDIA+


                      Any training certificates, any course completions, any attaboys, should be collected and prepped for show because tomorrow is a new day-be ready.
                      2000 mockingbirds = 2 kilomockingbirds

                      Comment

                      • Athlontini
                        Trusted Tech
                        250+ Posts
                        • Jun 2012
                        • 269

                        #12
                        Re: Copier College???

                        Thanks for the reply - I have an A+ already (and it's grandfathered in for life), and I haven't gotten a Network+ for precisely that reason - 2010 ended before I felt ready to pass. I'm not the biggest fan of having to reaffirm my knowledge every 3 years.

                        I'll definitely plan on that PDI+ sometime in the future.

                        Comment

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