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1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
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Color Product Specialist at Sharp Corporation of Australia (Melbourne Branch).
I deal with all Sharp Colour machines and take the escalation calls when needed.
Many years previous experience with Minolta & Ricoh Colors at a country dealership also.
Dont really touch the B/W machines as so many other guys want to do them more than me.
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