Starting a series of questions on common problems and solutions that we face every day. So here is the first.
Years ago got a call that label was stuck in a Kyocera FS-8026. Who remembers those. Its a colour heavy duty printer. Anyway, walked into the office and the secretary explained that she was printing labels and some did not came out. She was a bit petrified and i assured her not to worry, i'll take care of it.
Spent one hour or two and removed stuck label from three drums and machine worked fine.
Called her and showed her the results and she was estatic and could not finish thanking me. I educated her about using the proper labels and that this just happens sometimes for what ever reason.
So my question is. What is the best method of removing labels stuck on drum, fuser ect. ? Imagine it is a 600 dollars drum.
I know many will say replace the parts and bill the customer. easily said than done. Not if you want renewals.
What i am looking for here is detailed method of removing the lablels rather than the politics of who is at fault ect.
I will post my method after a few replies to others and if one has exactly what i do, then i will say so.
Years ago got a call that label was stuck in a Kyocera FS-8026. Who remembers those. Its a colour heavy duty printer. Anyway, walked into the office and the secretary explained that she was printing labels and some did not came out. She was a bit petrified and i assured her not to worry, i'll take care of it.
Spent one hour or two and removed stuck label from three drums and machine worked fine.
Called her and showed her the results and she was estatic and could not finish thanking me. I educated her about using the proper labels and that this just happens sometimes for what ever reason.
So my question is. What is the best method of removing labels stuck on drum, fuser ect. ? Imagine it is a 600 dollars drum.
I know many will say replace the parts and bill the customer. easily said than done. Not if you want renewals.
What i am looking for here is detailed method of removing the lablels rather than the politics of who is at fault ect.
I will post my method after a few replies to others and if one has exactly what i do, then i will say so.
Comment