Lanier MP C3002

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  • 88hawkfan
    Technician

    50+ Posts
    • Jun 2014
    • 76
    #1

    Lanier MP C3002

    I have a Lanier that is no longer able to scan to gmail, I've seen posts for the other manufacturers concerning a TSL change implemented by Google but haven't seen any remedies for the Ricoh machines. Anybody have any input or solutions I'm overlooking?
    Tags: None
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37231
      #2
      Re: Lanier MP C3002

      Try changing port number from 465, SSL port, to 587, TLS port.

        Comment

        • 88hawkfan
          Technician

          50+ Posts
          • Jun 2014
          • 76
          #3
          Re: Lanier MP C3002

          Tried the different port numbers when I first started testing for the customer. I'll have to start studying up on the differences in TSL to see if it's an easy fix.

            Comment

            • Tonerbomb
              AutoMajical Resolutionist

              Site Contributor
              2,500+ Posts
              • Feb 2005
              • 2589
              #4
              Re: Lanier MP C3002

              Is your frimwar current?? if not update it first.....................
              Mystic Crystal Revelations

                Comment

                • 88hawkfan
                  Technician

                  50+ Posts
                  • Jun 2014
                  • 76
                  #5
                  Re: Lanier MP C3002

                  Everything is current and all was working as a test bed before Google updated their TSL. I'm beginning to think I will need to issue a device certificate before google will let the copier connect.

                    Comment

                    • 88hawkfan
                      Technician

                      50+ Posts
                      • Jun 2014
                      • 76
                      #6
                      Re: Lanier MP C3002

                      Updated firmware again and all is working as it should be, the account is a ways away so rather than picking and choosing I updated all the firmware so I'm not sure which one actually fixed it. Thanks for the help guys.

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37231
                          #7
                          Re: Lanier MP C3002

                          Originally posted by 88hawkfan
                          Updated firmware again and all is working as it should be, the account is a ways away so rather than picking and choosing I updated all the firmware so I'm not sure which one actually fixed it. Thanks for the help guys.
                          That's what I usually do.

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