Scanning sharp mxm 453

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  • davebtech
    Trusted Tech

    100+ Posts
    • Apr 2015
    • 170

    #1

    Scanning sharp mxm 453

    75% works 25% scan goes nowhere..... Anyone have any ideas? Some people on network have lost connection all together.thanks for any input
  • sharptech1
    Trusted Tech

    100+ Posts
    • Oct 2011
    • 163

    #2
    Re: Scanning sharp mxm 453

    are we talking ftp, smb, or email?

    Comment

    • davebtech
      Trusted Tech

      100+ Posts
      • Apr 2015
      • 170

      #3
      Re: Scanning sharp mxm 453

      Originally posted by sharptech1
      are we talking ftp, smb, or email?
      Scanning ftp,not to email

      Comment

      • sharptech1
        Trusted Tech

        100+ Posts
        • Oct 2011
        • 163

        #4
        Re: Scanning sharp mxm 453

        most common problems are network scanner tool not being started or blocked by firewall or anti-virus. also ip addresses could be changing and you could try switching to computer name instead

        Comment

        • davebtech
          Trusted Tech

          100+ Posts
          • Apr 2015
          • 170

          #5
          Re: Scanning sharp mxm 453

          [QUOTE=sharptech1;506226]most common problems are network scanner tool not being started or blocked by firewall or anti-virus. also ip addresses could be changing and you could try switching to computer name instead[/QUOTE. Thanks for input when you say network scanner tool not started what causes it not to start?

          Comment

          • davebtech
            Trusted Tech

            100+ Posts
            • Apr 2015
            • 170

            #6
            Re: Scanning sharp mxm 453

            [QUOTE=davebtech;506229]
            Originally posted by sharptech1
            most common problems are network scanner tool not being started or blocked by firewall or anti-virus. also ip addresses could be changing and you could try switching to computer name instead[/QUOTE. Thanks for input when you say network scanner tool not started what causes it not to start?
            also any problem firewalls or antivirus software you know of?

            Comment

            • peter42
              Trusted Tech

              100+ Posts
              • Jan 2012
              • 110

              #7
              Re: Scanning sharp mxm 453

              Check cable:
              i often find old cat5 lines, that are certified to 333 Ghz, that is not gigabit. Printing works fine, but scanning troubles the users.
              Changing to Cat 5e or Cat 7 helps.

              greetings peter

              PS, remove Ethernet-line from machine and ping Machine adress from PC. If there is an answer, you found the problem.

              Comment

              • davebtech
                Trusted Tech

                100+ Posts
                • Apr 2015
                • 170

                #8
                Re: Scanning sharp mxm 453

                Originally posted by peter42
                Check cable:
                i often find old cat5 lines, that are certified to 333 Ghz, that is not gigabit. Printing works fine, but scanning troubles the users.
                Changing to Cat 5e or Cat 7 helps.

                greetings peter

                PS, remove Ethernet-line from machine and ping Machine adress from PC. If there is an answer, you found the problem.
                Thanks Peter just learning this network stuff. What causes a companies ip addresses to move around?

                Comment

                • peter42
                  Trusted Tech

                  100+ Posts
                  • Jan 2012
                  • 110

                  #9
                  Re: Scanning sharp mxm 453

                  Often the new Iphone from Boss receives an internal used adress from WIFI.
                  He is sitting proud in his office and users are not able to print or scan.
                  Have the network admin to reserve ipspace for mobile devices
                  away from internal used ip adresses.

                  greetings peter

                  Comment

                  • mansart
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Apr 2009
                    • 852

                    #10
                    Re: Scanning sharp mxm 453

                    Your Guide to the Home Network - Homenet Howto

                    Decent website for networking basics

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