I have a customer that has a scan-enabled 450N. The scan works fine for normal jobs. Here's the problem: the customer occasionally needs to to scan in a large (100+page) job to a single .tiff file and then email the file out to other offices.
The Sharp's document feeder is rated for a 50 sheet capacity, but can usually feed a lil more w/o jamming. With 100+ in the doc tray, the customer gets a jam about 61-65 copies into the job. When the jam is removed, only the pages that were scanned before the jam are transmitted. I reproduced this in the office and the copier doesn't give an option to resume scanning, just informs you of how many were sent before the jam happened.
What I need to know is if there is a way to do something similar to a "job build" when scanning to email. Job build does fine for large copy jobs that you intend to print, but it doesn't offer the same function for a large network scan job that you want sent to a computer. The only 'fix' we've come up with is to stand at the copier as the doc feeder scans in about half the job, then as it gets close to the last few pages to put the last half of the pages in the doc tray . I am sure the customer doesn't want to have to hang around waiting for the copier to scan in half the job then try to time putting the 2nd half in the tray to keep it scanning.
The Sharp's document feeder is rated for a 50 sheet capacity, but can usually feed a lil more w/o jamming. With 100+ in the doc tray, the customer gets a jam about 61-65 copies into the job. When the jam is removed, only the pages that were scanned before the jam are transmitted. I reproduced this in the office and the copier doesn't give an option to resume scanning, just informs you of how many were sent before the jam happened.
What I need to know is if there is a way to do something similar to a "job build" when scanning to email. Job build does fine for large copy jobs that you intend to print, but it doesn't offer the same function for a large network scan job that you want sent to a computer. The only 'fix' we've come up with is to stand at the copier as the doc feeder scans in about half the job, then as it gets close to the last few pages to put the last half of the pages in the doc tray . I am sure the customer doesn't want to have to hang around waiting for the copier to scan in half the job then try to time putting the 2nd half in the tray to keep it scanning.
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