Scan to server 2016

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457
    #1

    Scan to server 2016

    I came across this today for the very first time, I have a MX3111 which worked fine when scanning to network folder on server 2012, but now keeps saying authentication has failed on 2016??

    Anyone??


    Sent from my iPhone using Tapatalk


    Sent from my iPhone using Tapatalk
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    • Cipher
      It's not easy being green

      1,000+ Posts
      • May 2006
      • 1309
      #2
      Re: Scan to server 2016

      I would imagine scanning to Server 2016 would require the same level of compatibillity as scanning to Windows 10.
      • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

      Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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        • Leebs14
          Trusted Tech

          250+ Posts
          • Feb 2014
          • 457
          #3
          Re: Scan to server 2016

          Machine worked perfectly on windows server 2012??


          Sent from my iPhone using Tapatalk

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            • Cipher
              It's not easy being green

              1,000+ Posts
              • May 2006
              • 1309
              #4
              Re: Scan to server 2016

              Server 2012 / R2 is based on Windows 8 / 8.1
              The version of SMB / Samba used is older.

              In add and remove programs / windows features you may be able to enable "SMB 1.0/CIFS File Sharing Support" as a work around.

              But check for a firmware update for your MFD first.
              • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

              Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37316
                  #5
                  Re: Scan to server 2016

                  Originally posted by Leebs14
                  Machine worked perfectly on windows server 2012??


                  Sent from my iPhone using Tapatalk
                  Server 2012 or Server 2012 R2? Server 2016 is based on Server 2012 R2 with a few cosmetics changes. Functionality is the same as a fully up to date, all patches applied, Server 2012 R2. There was an update a while back that caused some problems with scan to folder. Scan to a Server 2012 R2 on a different subnet will not work unless domain name of the scanner is correct. Scan to IP address will not work, worked before the update. Scan to netbios name will not work unless first DNS is the primary domain DNS. Domain DNS will reject name search from any device that is not part of the domain, requesting device not recognized.

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                    • Leebs14
                      Trusted Tech

                      250+ Posts
                      • Feb 2014
                      • 457
                      #6
                      Re: Scan to server 2016

                      Been in today and updated firmware on machine to latest level and their IT are going to try setting it up this afternoon, they have a MX2640 upstairs which scans ok.


                      Sent from my iPhone using Tapatalk

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