Airprint and Ricohs

[tufbnme]

Can someone please shed some light as to what is needed to print from an Ipad to a Ricoh color system?
Which series are capable?
What is needed as far as options (if necessary)?
Thanks

[LNorris]

Re: Airprint and Ricohs

Airprint Supported Devices (ricoh).pdf

[copier tech]

Re: Airprint and Ricohs

AirPrint is on by default, (Printer SP 1001-012) all you need is to install the Ricoh Print & Scan app (free) then simply add the Ricoh from the device tab. Note the ipad needs to be on the same network as the copier.

[slimslob]

Re: Airprint and Ricohs

You can print directly to models with the Version 2 Smart Operation Panel. Once properly setup, one can use NFC, low power WiFi direct and Bluetooth. Also requires the proper Ricoh Connector and Ricoh Print&Scan apps. Links to app on Google Play and iPhone App Store and information on Ricoh Smart Device Connector can be found here: https://www.ricoh.com/software/connector/

[tufbnme]

Re: Airprint and Ricohs

Thanks for the info. I read somewhere that if the MFP was capable you did not need an app. That is why I was confused.

[tufbnme]

Re: Airprint and Ricohs

Downloaded the smart device connector to my phone, set it up...WOW this is so cool. I can use this to sell more machines.
Thanks for the link, the video is very informative.

[slimslob]

Re: Airprint and Ricohs

Thanks for the info. I read somewhere that if the MFP was capable you did not need an app. That is why I was confused.

For those that are Airprint compatible, the only app you need is airprint. It also has to be enabled on the MFP and you need to be connected to the local network. Airprint will give you a list of the available printers. Airprint is your driver.

For older MFPs, you need Ricoh Print&Scan app, be on the local network with the MFP and know the IP address of the MFP. Print&Scan app is the driver.

[tonnerboy]

Re: Airprint and Ricohs

AirPrint is on by default, (Printer SP 1001-012) all you need is to install the Ricoh Print & Scan app (free) then simply add the Ricoh from the device tab. Note the ipad needs to be on the same network as the copier.

[tonnerboy]

Re: Airprint and Ricohs

[ATTACH]35226[/ATTACH]

Hi.

Is this info up to date?
I use to check here: https://support.apple.com/en-us/HT201311

[slimslob]

Re: Airprint and Ricohs

Enable/Disables the airprint. On some models it might be in factory SP mode.

[Maher]

Re: Airprint and Ricohs

Enable/Disables the airprint. On some models it might be in factory SP mode.

I am sorry , but what is Factory SP mode ? . I never heard about it at any Ricoh Training . Would you kindly share this information

[dudeman]

Re: Airprint and Ricohs

Be advised you may have issues regardless. I have a customer that is running 305's, 306's, 4503, 5503's etc. Over 30 machines with those models and within their environment, they wanted to use iPads to print via Airprint for customers that pull into service bays, as they stand at their window and collect details.

No matter what, we could not get airprint to work on Ricoh / Lanier. We spent an entire week and we checked everything from iOS versions, tore apart Bonjour, Certificates on the device, creating new, security settings, SSL, TLS, LPR, IPP etc. We even brought in the gurus from Ricoh and nobody could figure out the fix. Overall, it was indeed something on their network that was blocking it because if we disconnected device from their network and created our own hotspot it would work perfectly but the minute we hung it back on theirs it would fail. They would not let us run wireshark to look at packets. They swore all the ports we asked them to open were open and we verified that.

Overall, we had no where else to turn, so thought about another device. We rolled in a Kyocera 6535 A4 device, disconnected the device, used the same IP and it started spitting out print jobs from months ago. We could not believe it. We wound up replacing several devices w Kyocera. That was 2 years ago and to this day, the ricohs that are still there are failing. They dont use the remaining for Airprinting, but when I am there I update firmware and test it just for kicks and it still fails which tells me Ricoh's airpint technology on this is a joke, and totally neglected in my opinion.