Ricoh Mp C4202 address book issue

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 29783

    #1

    Ricoh Mp C4202 address book issue

    I can upload a new address and show's on web interface
    But not on machine panel????
  • COPIERMAN
    Senior Tech

    500+ Posts
    • Jun 2009
    • 559

    #2
    Re: Ricoh Mp C4202 address book issue

    check in address book and make sure is info in the key display if blank possible wont show up on copier.

    Comment

    • ayeright
      Technician

      Site Contributor
      50+ Posts
      • Feb 2011
      • 74

      #3
      Re: Ricoh Mp C4202 address book issue

      You have set the "Add to freq" radio button in the address book entries? If not, the address's can only be seen from the lookup tabs.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37240

        #4
        Re: Ricoh Mp C4202 address book issue

        Originally posted by bsm2
        I can upload a new address and show's on web interface
        But not on machine panel????
        Do you mean not in User Tools - System Settings - Administrator Tools - Address Book Management or do you mean in either the fax or scanning function?

        In order to show in fax function, there must be an entry in the fax destination field. The same is true for entries for scan to folder and scan to email.

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 29783

          #5
          Re: Ricoh Mp C4202 address book issue

          Originally posted by slimslob
          Do you mean not in User Tools - System Settings - Administrator Tools - Address Book Management or do you mean in either the fax or scanning function?

          In order to show in fax function, there must be an entry in the fax destination field. The same is true for entries for scan to folder and scan to email.

          Address using web interface upload and shows but not on machine

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37240

            #6
            Re: Ricoh Mp C4202 address book issue

            Originally posted by bsm2
            Address using web interface upload and shows but not on machine
            Does not show where on the machine?

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 29783

              #7
              Re: Ricoh Mp C4202 address book issue

              in address book on panel of machine

              Comment

              • COPIERMAN
                Senior Tech

                500+ Posts
                • Jun 2009
                • 559

                #8
                Re: Ricoh Mp C4202 address book issue

                create a user from the op panel does and put in a fax number does it show up in fax mode.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37240

                  #9
                  Re: Ricoh Mp C4202 address book issue

                  Originally posted by bsm2
                  in address book on panel of machine
                  OK, now can you tell us if that is in Address Book Management in user tools or is it in the fax function screen or the scan function screen.

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 29783

                    #10
                    Re: Ricoh Mp C4202 address book issue

                    scan to email

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37240

                      #11
                      Re: Ricoh Mp C4202 address book issue

                      Originally posted by bsm2
                      scan to email
                      Was valid email address entered in the correct place in the address book entry?

                      Comment

                      • keithxxiii
                        Just a tech

                        250+ Posts
                        • Nov 2014
                        • 468

                        #12
                        Re: Ricoh Mp C4202 address book issue

                        You have to be sure that "Key Display" is filled in.
                        Aye! Cut the crap

                        Comment

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