Preconfiguring machines to scan before they go to customers? Thoughts?

[NeoMatrix]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

Gmail scares me because they will upgrade security then bam 100's of calls come in can't scan...

Set up your own scan to email server business and sell email IT. managed services to your customers.

Golden opportunity...

[JLSam]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

Set up your own scan to email server business and sell email IT. managed services to your customers.

Golden opportunity...

Bruh... can you give me examples...?

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[rthonpm]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

Bruh... can you give me examples...?

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One thing we'll do, since IT services is our primary business, is sell users a basic SMTP relay server. Generally, it's a Linux based server that we either manage and patch, or hand off to the customer to manage. The main selling point is that is will allow almost anything that's email enabled (MFP's, servers, etc.) to be able to scan using their external email domain without worrying about TLS versions and the like that are supported on the device.

[qbert69]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

One thing we'll do, since IT services is our primary business, is sell users a basic SMTP relay server. Generally, it's a Linux based server that we either manage and patch, or hand off to the customer to manage. The main selling point is that is will allow almost anything that's email enabled (MFP's, servers, etc.) to be able to scan using their external email domain without worrying about TLS versions and the like that are supported on the device.

What Linux based relay software do you use??? I wonder if it would run on a Raspberry Pi???[emoji848]

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[rthonpm]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

We generally use Stunnel as our relay. It is supported on the Pi since it works on any Linux or Windows system. In our office, we have a virtual Ubuntu server that just runs this that our other servers use for emailing automated reporting emails and our MFP's use it for scanning.

Depending on the customer, we've either gone the Pi route, or gone with a full on server. One of my teammtes is even toying around to see if we can get it working as a container instead of a full on virtual machine. The key is to just make sure that the relay is on a system that's always going to be powered on.

[qbert69]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

We generally use Stunnel as our relay. It is supported on the Pi since it works on any Linux or Windows system. In our office, we have a virtual Ubuntu server that just runs this that our other servers use for emailing automated reporting emails and our MFP's use it for scanning.

Depending on the customer, we've either gone the Pi route, or gone with a full on server. One of my teammtes is even toying around to see if we can get it working as a container instead of a full on virtual machine. The key is to just make sure that the relay is on a system that's always going to be powered on.

What exactly do you mean by a "container"???...a full on self-contained machine as opposed to a VM??? If you do any 3D printing there's quite a few R-Pi custom enclosures over at Thingiverse to choose from!!!
[emoji16][emoji1303]

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[rthonpm]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

What exactly do you mean by a "container"???

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The very basic description is that it's a virtual machine that only installs the portions of an operating system necessary for a specific application.

What are containers and why do you need them? | CIO

Being an IT-first shop, we're looking at just about anything that can give us a leg up. Pretty much, if it can have a network cable plugged into it, we'll try to manage it.

[qbert69]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

The very basic description is that it's a virtual machine that only installs the portions of an operating system necessary for a specific application.

What are containers and why do you need them? | CIO

Being an IT-first shop, we're looking at just about anything that can give us a leg up. Pretty much, if it can have a network cable plugged into it, we'll try to manage it.

Basically a "slipstreamed" install!!![emoji41][emoji1303]

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[klimbo123]

Re: Preconfiguring machines to scan before they go to customers? Thoughts?

I thought about the Gmail route, the only problem it's the same as office 365 how long till they decide to change security and not every machine would work.

Our customers are pretty dense like I'd say 95% have no idea how emails work. We are installing machines then asking for there companies email information which sometimes gets very frustrating as it's often wrong or impossible to find.

We constantly get calls scanning is not working which we immediately get blamed for. I wish the company I work for was clever when it comes to IT but they ain't ><.

It's a very gray area for my company because we don't wanna p people and lose the customer to someone else even though its not our fault.

Has anyone setup a cloud based server just for this purpose and which provider do they use?

Thanks,
Mike

what is your company name ?