SMB scanning with Windows 10 issue

[klimbo123]

Re: SMB scanning with Windows 10 issue

Hi all.

I sell Kyocera, and I usually set up SMB scan when the customer wants scanning. Most times it works fine, a few times Kaspersky or McAfee blocks it but can get around that. It seems lately I'm having more problems with 2101 errors on Windows 10. I had two just today, one with a KM-4050 and one with an M2035mfp. Both are using Windows 10 (I don't know what version, but I will find that out. Honestly, I didn't know there were different versions until this forum. I still use Win 7 on my shop computer. I'm not an IT guy, just a small two man shop who needs to connect these basically on my own. 90% of the time I can get it working. In reading these posts, there are some things I don't fully understand, and hopefully can get some info from those more knowledgeable than I.

Here's what I've done: I've created a folder on the root of "C" drive, shared it with everyone and changed to Read/Write. Made sure user name and password were correct, checked on "Turn on or off Windows Features" and made sure SMB boxes were all checked. Tried both host name and IP address, and as far as I know, any firewall is turned off (one doesn't have one except windows firewall, Pnr Status TextNow VPN and the other I definitely shut off), and always get a 2101 error .

I did not check DNS settings (I didn't think about it, but I thought that only mattered with host name). I don't know if port 139 or 445 is on, I don't know how to check that. The KM-4050 uses port 139 and the M2035 uses port 445.

Both the 4050 and M2035 are currently being used for scanning by 4 or 5 other computers (I believe all windows 7 or 8), both locations just want to add an additional computer and user.

Any help would be most appreciated. Thanks! Jeff M.

hi
you can read this:
Kyocera TA-8001i scan to smb error 2101

[Miller]

Re: SMB scanning with Windows 10 issue

I primarily sell Konica Minolta and have had some issues recently with scan to SMB. All issues i've had have been resolved by updating windows to the latest version. Version 1809 should be the latest as of today. To verify your windows version open up CMD and type winver. Hope this helps.

[mo0651]

Re: SMB scanning with Windows 10 issue

This has just started happening again on Windows 10. We have checked all the usual suspects for set up. Everything is set up correctly. I was getting LOGIN ERRORS,, and SEVER CONNECT ERRORS. Can't seem to find the fault here. It is a lot like the Windows 7 SMB scanning from the beginning of January.

[slimslob]

Re: SMB scanning with Windows 10 issue

This has just started happening again on Windows 10. We have checked all the usual suspects for set up. Everything is set up correctly. I was getting LOGIN ERRORS,, and SEVER CONNECT ERRORS. Can't seem to find the fault here. It is a lot like the Windows 7 SMB scanning from the beginning of January.

Thank you Microsoft weekly updates.

[tsbservice]

[mo0651]

Re: SMB scanning with Windows 10 issue

Ok, lets not forget the really annoying issues... 1 Customer was not providing the correct "Login credentials". Wanna be I. T. pastor changed it, then gave her a PIN.
A second customer had a really old version of firmware that I believe finally got to old to operate.
A 4th and 5th customer is still down.

[slimslob]

Re: SMB scanning with Windows 10 issue

It has become obvious that Microsoft is determined to get rid of SMB entirely. No matter what work around you come up with, eventually Microsoft will put out an update that kills it and they refuse to provide support.

[mo0651]

Re: SMB scanning with Windows 10 issue

I agree with that.

[mo0651]

Re: SMB scanning with Windows 10 issue

We lost scanning to Gmail on 1 machine on Monday. Worked fine on Saturday.
Head is starting to hurt!

[NeoMatrix]

Re: SMB scanning with Windows 10 issue

We lost scanning to Gmail on 1 machine on Monday. Worked fine on Saturday.
Head is starting to hurt!

Have a look at the following thread, it may be relevant.....

hthtp://www.copytechnet.com/forums/ricoh-savin-gestetner-lanier/136711-mp301-scan-email-fails-authentication-error.html#post730618
http://www.copytechnet.com/forums/ri...tml#post730618

[CopyScott]

Re: SMB scanning with Windows 10 issue

Hi Jeff.

This SMB scanning issue has been a thorn in my side for just about all the models I work on. I just had a long conversation with Kyocera Tech support a couple days ago. It appears that Windows 10 is now blocking guest access for SMB due to the Wannacry Malware attacks. The only working solution Kyocera was able to give me was to install the Kyocera Print Center App (only available for Windows 10). This allowed my customer to pull scan from the app. They are very happy, but it was only a 2 person office. I know this will not fly with some of my larger clients. Hope this helps somewhat!

Scott