Windows 7 machines

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  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    Windows 7 machines

    Anybody have a work around for the latest Microsoft update that has taken out SMB to a folder on the desktop of Windows 7 machines? Just started happening around here.
    None of the old fixes are working. Getting "Server connect errors", and "forward TX errors" on Konica Minolta machines.
    Thanks
  • NeoMatrix
    Senior Tech.

    2,500+ Posts
    • Nov 2010
    • 3514

    #2
    Re: Windows 7 machines

    Try the following thread....


    hhttp://www.copytechnet.com/forums/ricoh-savin-gestetner-lanier/135496-scan-folder-pc-ok-lap-top-failed.html#post720983

    HTH
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3297

      #3
      Re: Windows 7 machines

      To my opinion is Scan-FTP the solution. Never ever have any scan problems with my customers.

      Quick 'n Easy FTP Server Lite
      + Static IP-Adresses for the workstation with the scan target.

      Hans
      " Sent from my Intel 80286 using MS-DOS 2.0 "

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5463

        #4
        Re: Windows 7 machines

        Originally posted by mo0651
        Anybody have a work around for the latest Microsoft update that has taken out SMB to a folder on the desktop of Windows 7 machines? Just started happening around here.
        None of the old fixes are working. Getting "Server connect errors", and "forward TX errors" on Konica Minolta machines.
        Thanks
        Originally posted by Synthohol
        M$ squeezed out 2 patches that may stop SMB scanning back on the 8th.
        have a read.
        Network issues with updates KB4480970 and KB4480960 | Born's Tech and Windows World
        ..
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7635

          #5
          Re: Windows 7 machines

          There is new update from M$ KB4487345 to cope with this issue.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • rthonpm
            Field Supervisor

            2,500+ Posts
            • Aug 2007
            • 2837

            #6
            Re: Windows 7 machines

            The issue with the two Microsoft patches isn't so much an SMB issue as it is an authentication issue.

            Make sure that you're connecting to shares on the MFP using the actual hostname as opposed to IP address, and if you're using a local account to authenticate to the share, make sure it doesn't have administrator rights on the server/computer hosting the share.

            So far, we've seen this issue with a few workgroup based customers, but our domain customers have been spared.

            Here's the link to the update to fix the issue: Microsoft Update Catalog
            Last edited by rthonpm; 01-14-2019, 02:49 AM. Reason: Added link to KB4487345

            Comment

            • mo0651
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1054

              #7
              Re: Windows 7 machines

              The Microsoft update KB4487345 worked for me today. Heading out tomorrow for MORE Microsoft induced FUN !!

              Comment

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