print volume reporting solution for USB connected Ricoh printers

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  • Brianneoe
    Trusted Tech

    250+ Posts
    • May 2015
    • 317

    print volume reporting solution for USB connected Ricoh printers

    Can anyone point me in the right direction on a client\server solution that collects meter counts on USB connected Ricoh printers. If it also collects the counts on networked machines all the better. The account that I need this for has 50 standalone USB connected printers along with 15 networked MFPs. Right now they are using the latest version of Copy Track to bill out their clients (law firm)but I believe the Copy Track product won't give me a total per machine printer\MFP meter read.
    If anyone is using Copy Track and knows that this solution can perform this task please let me know..

    Thanks in advance for any help you can provide.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: print volume reporting solution for USB connected Ricoh printers

    Printfleet has a utility that installs on the local PC to relay counts from USB printers. =^..^=
    Last edited by blackcat4866; 03-24-2019, 09:30 PM.
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    • qbert69
      Service Manager

      1,000+ Posts
      • Mar 2013
      • 1152

      #3
      Re: print volume reporting solution for USB connected Ricoh printers

      Originally posted by blackcat4866
      Printfleet has a utility that installs on the local PC to relay counts from USB printers. =^..^=
      USB doesn't play too nicely with Printfleet....Printfleet uses SNMP to query machines on the ethernet network of which SNMP is a protocol of and gives complete machine statistics. [emoji41]

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      • Kimi
        Trusted Tech

        100+ Posts
        • Feb 2018
        • 105

        #4
        Re: print volume reporting solution for USB connected Ricoh printers

        Netaphor Site Audit will do this.

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        • qbert69
          Service Manager

          1,000+ Posts
          • Mar 2013
          • 1152

          #5
          Re: print volume reporting solution for USB connected Ricoh printers

          Originally posted by Kimi
          Netaphor Site Audit will do this.
          How does it do a complete query through USB???[emoji848]

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          • Kimi
            Trusted Tech

            100+ Posts
            • Feb 2018
            • 105

            #6
            Re: print volume reporting solution for USB connected Ricoh printers

            Originally posted by qbert69
            How does it do a complete query through USB???[emoji848]

            Sent from my SM-N950U1 using Tapatalk

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            • qbert69
              Service Manager

              1,000+ Posts
              • Mar 2013
              • 1152

              #7
              Re: print volume reporting solution for USB connected Ricoh printers

              So how much "deep information" may be obtained such as machine error codes???[emoji848]

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              • Kimi
                Trusted Tech

                100+ Posts
                • Feb 2018
                • 105

                #8
                Re: print volume reporting solution for USB connected Ricoh printers

                Originally posted by qbert69
                So how much "deep information" may be obtained such as machine error codes???[emoji848]

                Sent from my SM-N950U1 using Tapatalk
                I've never done it but see attached.

                Capture.jpg

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                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: print volume reporting solution for USB connected Ricoh printers

                  No way that USB(locally) connected printers will report all that info. We use Printfleet, but never attempted to connect local printer.
                  Author mentioned he needs meter readings, that may be the case with this software or others like Printfleet.
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                  • Kimi
                    Trusted Tech

                    100+ Posts
                    • Feb 2018
                    • 105

                    #10
                    Re: print volume reporting solution for USB connected Ricoh printers

                    OP should download Site Audit and get a trial license and test how well it works

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                    • Brianneoe
                      Trusted Tech

                      250+ Posts
                      • May 2015
                      • 317

                      #11
                      Re: print volume reporting solution for USB connected Ricoh printers

                      Thanks to all for your input! If I do find something that works I will post.

                      Thanks again All

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