Darn you M$. Back to missing printer icons again on W10

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  • tonerhead
    Senior Tech

    500+ Posts
    • Sep 2009
    • 580

    Darn you M$. Back to missing printer icons again on W10

    Installing new printers, drivers load ok, printers work ok, but missing printer icons in devices and printers, also not listed in settings/devices. This is not a problem until you have to change defaults from color to b/w, turn off duplex as default, and add accessories to printer.

    I know this has been an on/off issue over the years. Right now it seems you can go to control panel, administrative tools, printer management and do it there.

    Any other fixes out there?
    I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


    Especially when it comes to sex
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27454

    #2
    Re: Darn you M$. Back to missing printer icons again on W10

    Yep just did an install all windows 10 some worked fine and some the printer was not there at all? Great job MS
    till the next update

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3947

      #3
      Re: Darn you M$. Back to missing printer icons again on W10

      Originally posted by tonerhead
      Installing new printers, drivers load ok, printers work ok, but missing printer icons in devices and printers, also not listed in settings/devices. This is not a problem until you have to change defaults from color to b/w, turn off duplex as default, and add accessories to printer.

      I know this has been an on/off issue over the years. Right now it seems you can go to control panel, administrative tools, printer management and do it there.

      Any other fixes out there?
      I Just came here to see if there were any discussions on this exact topic. I've been seeing it for a few weeks now at every single install.
      At first, on many occasions it just seemed to take a really long time to finish installing, and populate the list, but now the device never seems to appear without a reboot.
      I've also noticed that even after a reboot if/ when the device shows up in the list, that it often continues to show "setup in progress" (forever) in some cases.
      Very frustrating!
      I do appreciate the tip to use printer management for setting defaults - at least for now. I didn't think of that.

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1813

        #4
        Re: Darn you M$. Back to missing printer icons again on W10

        It has to do with the Microsoft metadata server, trying to get the icon information.
        Here is the workaround.

        Speed up a printer install “device setup in progress” in Windows 10 - Tech Support Favourites

        Although I don't care to mess with anyones registry, I can verify this fix works. At least until MS gets their crap together.
        Last edited by tmaged; 11-07-2019, 03:35 AM.
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

        Comment

        • COPIERMAN
          Senior Tech

          500+ Posts
          • Jun 2009
          • 553

          #5
          Re: Darn you M$. Back to missing printer icons again on W10

          i had same problem on windows 10. Might take 5 to 10 minutes. i notice it will put icon under unspecify device then when it finally loading will put it in printer section. Then you can change settings. Differently pain in blank

          Comment

          • tonerhead
            Senior Tech

            500+ Posts
            • Sep 2009
            • 580

            #6
            Re: Darn you M$. Back to missing printer icons again on W10

            Originally posted by COPIERMAN
            i had same problem on windows 10. Might take 5 to 10 minutes. i notice it will put icon under unspecify device then when it finally loading will put it in printer section. Then you can change settings. Differently pain in blank
            I've seen that scenario too lately.
            I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


            Especially when it comes to sex

            Comment

            • BHM
              Trusted Tech

              Site Contributor
              100+ Posts
              • Feb 2011
              • 126

              #7
              Re: Darn you M$. Back to missing printer icons again on W10

              Been seeing this the past couple of weeks as well. Problem is that on a few computers, even after a couple of days and a couple of restarts, the printers are still listed under "Unspecified Devices". If you open Notepad and select print, you can right click on the printer and get to printer properties to set defaults.

              My big issue is that I have two customers using Remote Desktop and RDC is not seeing the local printer since it is not yet listed under devices and printers. Hate suggesting registry edits but might have to.

              Thanks for the registry suggestion.

              Comment

              • tonerhead
                Senior Tech

                500+ Posts
                • Sep 2009
                • 580

                #8
                Re: Darn you M$. Back to missing printer icons again on W10

                Here is the cure (workaround). It has worked for me so far. Run script below before installing driver. Script turns off enhanced Microsoft icons (which are worthless anyway) (just give me the good old vanilla ones that work)

                Paste this into search box on W10, it will show it in results, double click to run and select no and save to turn off enhanced microsoft icons.

                Rundll32.exe %SystemRoot%\System32\newdev.dll,DeviceInternetSet tingUi

                Hopefully M$ fixes with next update. Supposedly a MAJOR one is coming this month, God help us all.

                Thanks to tmaged who provided the link to the script.

                I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                Especially when it comes to sex

                Comment

                • tonerhead
                  Senior Tech

                  500+ Posts
                  • Sep 2009
                  • 580

                  #9
                  Re: Darn you M$. Back to missing printer icons again on W10

                  The copy and paste I did created a space in setting that is not supposed to be there. Here is corrected script. Darn windblows copy and paste.

                  Rundll32.exe %SystemRoot%\System32\newdev.dll,DeviceInternetSet tingUi



                  More: still wrong in copy/paste to this forum. Just remember no space in setting.


                  Last edited by tonerhead; 11-13-2019, 02:55 PM. Reason: wrong
                  I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                  Especially when it comes to sex

                  Comment

                  • BHM
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Feb 2011
                    • 126

                    #10
                    Re: Darn you M$. Back to missing printer icons again on W10

                    Originally posted by tonerhead
                    The copy and paste I did created a space in setting that is not supposed to be there. Here is corrected script. Darn windblows copy and paste.

                    Rundll32.exe %SystemRoot%\System32\newdev.dll,DeviceInternetSet tingUi



                    More: still wrong in copy/paste to this forum. Just remember no space in setting.





                    Did not work for me by pasting into the Win10 search box but did work pasting into a command window. Thanks!

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7635

                      #11
                      Re: Darn you M$. Back to missing printer icons again on W10

                      Originally posted by tonerhead
                      Here is the cure (workaround). It has worked for me so far. Run script below before installing driver. Script turns off enhanced Microsoft icons (which are worthless anyway) (just give me the good old vanilla ones that work)

                      Paste this into search box on W10, it will show it in results, double click to run and select no and save to turn off enhanced microsoft icons.

                      Rundll32.exe %SystemRoot%\System32\newdev.dll,DeviceInternetSet tingUi

                      Hopefully M$ fixes with next update. Supposedly a MAJOR one is coming this month, God help us all.

                      Thanks to tmaged who provided the link to the script.

                      Worked as intended in my Win 10 Pro home PC. Thanks for the tip.
                      They M$ screwed us over and over again. New installed printer don't work because it searches for cute icons...WTF
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • mremore
                        Junior Member
                        • Jun 2010
                        • 7

                        #12
                        Re: Darn you M$. Back to missing printer icons again on W10

                        <Windows Key+R> (run command). "shellrintersfolder" Use a :, then p (no emoji)

                        Comment

                        • mremore
                          Junior Member
                          • Jun 2010
                          • 7

                          #13
                          Re: Darn you M$. Back to missing printer icons again on W10

                          I'll try again-

                          <Windows Key+R> (run command). shellrintersfolder

                          Comment

                          • SalesServiceGuy
                            Field Supervisor

                            Site Contributor
                            5,000+ Posts
                            • Dec 2009
                            • 7883

                            #14
                            Re: Darn you M$. Back to missing printer icons again on W10

                            On a fresh Win 10 install with the latest Windows Update, a new print driver install momentarily went to the Unspecified Folder found in Devices/ Printers before quickly appearing in the expected Printers location.

                            It seems Microsoft has resolved this issue.

                            No need anymore to alter the Registry or go to Control Panel/ Administrative Tools/ Print Management.

                            That does not mean that your customers have downloaded the latest Win 10 update. You might have to request that they perform a Windows update before you arrive to install print drivers or that you do that for them when you do arrive (which takes both time and usually a restart). A lot of time, if you have 10 computers to install print drivers on.

                            Comment

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