Ricoh copier email transmission fail with Go Daddy

[COPIERMAN]

Re: Ricoh copier email transmission fail with Go Daddy

thank you everyone for the posting. Looking into email relay also will try port 80 with go daddy

[sandmanmac]

Re: Ricoh copier email transmission fail with Go Daddy

thank you everyone for the posting. Looking into email relay also will try port 80 with go daddy

For what it's worth, and as far as I can remember, I only have 2 clients that are configured via Go Daddy server -both using port 80 (non-ssl)
However, One of those clients has machines in 5 different offices around the City, all scanning under the same user account and they've not had a problem in years.

[Santander]

Re: Ricoh copier email transmission fail with Go Daddy

My experience is that when email transmission fails intermittently it is usually that your ISP is blocking the SMTP port. This can happen with the size of GoDaddy when other email providers get numerous spam complaints about one of their customer the entire SMTP is black listed. GoDaddy is very quick at correctly the issue.

So now the question is with GoDaddy what SMTP port have you been using? Like I said above it is the port that is being blocked. So if you are using the one of the normal SMTP ports (25, 465 or 587) it can be blocked. One f the nice things with GoDaddy is that their SMTP server, smtpout.secureserver.net, can use port 80. Port 80 is the same port that every browser uses to access the internet and so cannot be blocked.
GoDaddy Email Settings

Your assessment is correct. Don't forget that smtpout.secureserver.net also utilizes port 3535, which they do not block. Since using the 3535 port we have not had any issues.