Canon C3325i slow to print from Mac based system

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  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089
    #1

    Canon C3325i slow to print from Mac based system

    It seemed OK when it was hooked up to their network but they say for the last month it seems
    slow to print from their computers.
    I am not an IT tech so please use simple terms.

    They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
    I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
    to get a clue.

    Thanks

    DR
    Tags: mac, print, slow, system, tech
    • Mr Magic
      Technician
      • Jan 2020
      • 29
      #2
      Re: Canon C3325i slow to print from Mac based system

      Originally posted by Desert Rat
      It seemed OK when it was hooked up to their network but they say for the last month it seems
      slow to print from their computers.
      I am not an IT tech so please use simple terms.

      They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
      I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
      to get a clue.

      Thanks

      DR

      Be sure to install the Mac version:

      imageRUNNER ADVANCE C3325i - Support - Download drivers, software and manuals - Canon UK

        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393
          #3
          Re: Canon C3325i slow to print from Mac based system

          Originally posted by Desert Rat
          It seemed OK when it was hooked up to their network but they say for the last month it seems
          slow to print from their computers.
          I am not an IT tech so please use simple terms.

          They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
          I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
          to get a clue.

          Thanks

          DR
          Think if no postscript installed on machine you have to use UFR 11
          Regards Mark

          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

          https://copierservices.simdif.com

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8117
              #4
              Re: Canon C3325i slow to print from Mac based system

              Originally posted by Desert Rat
              It seemed OK when it was hooked up to their network but they say for the last month it seems
              slow to print from their computers.
              I am not an IT tech so please use simple terms.

              They say they got their computer about 6 months ago. It's a Mac OS X Yosemitty 10.10.5 system.
              I have contacted The IT tech I always use but have not heard back from him, so I thought I would post
              to get a clue.

              Thanks

              DR
              Update the firmware to the latest level & the driver & go from there.

              Is it just one document they are having issues with?
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk
              ​

                Comment

                • Desert Rat
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2008
                  • 1089
                  #5
                  Re: Canon C3325i slow to print from Mac based system

                  Thank you everyone for the quick replies.

                  Mr. Magic, thank you for the link, I'm sure it will come in handy for this model.

                  copier tech, no it is not just one doc to my knowledge. I'm not sure if it is everything or just a particular program.

                  mga, I would have to ask the IT tech who put it on the network to be sure. I will mention the UFR II to him.

                  I wish I could be more helpful in this area for this call, but I am about 3.5 hours from town.

                  Thanks again, I will post the results after the IT tech is done.

                  DR

                    Comment

                    • D_L_P
                      Self Employed

                      1,000+ Posts
                      • Oct 2009
                      • 1196
                      #6
                      Re: Canon C3325i slow to print from Mac based system

                      Originally posted by Desert Rat
                      Thank you everyone for the quick replies.

                      Mr. Magic, thank you for the link, I'm sure it will come in handy for this model.

                      copier tech, no it is not just one doc to my knowledge. I'm not sure if it is everything or just a particular program.

                      mga, I would have to ask the IT tech who put it on the network to be sure. I will mention the UFR II to him.

                      I wish I could be more helpful in this area for this call, but I am about 3.5 hours from town.

                      Thanks again, I will post the results after the IT tech is done.

                      DR
                      I had design studio with about a dozen mac's. They had some slow printing issues too. One nice lady there kept track of printing speeds by several macs with several print methods. For the huge docs they were printing she found a local printer with the HP jetdirect port was by far the fastest spooling and printing.
                      Getting the Macs off the windows print server was the other big improvement. Weird thing was the Ricoh down the hall was setup on the server with a standard IP port and Mac's still printed faster or about the same to it.

                        Comment

                        • Desert Rat
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • May 2008
                          • 1089
                          #7
                          Re: Canon C3325i slow to print from Mac based system

                          As of now I have not heard back from the IT tech. If he has any questions I will direct him to this post, it contains
                          some good suggestions on how to deal with this issue.
                          Thank you everyone for your help.

                          DR

                            Comment

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