EMAIL SECURITY

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  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 16374

    #46
    Re: EMAIL SECURITY

    Originally posted by n25an
    If you were not a salesperson would you have run across all your customers in regular life?
    If you were not a salesperson would you have interacted with any of them?
    Would they have been your friend or a close acquintance?
    If you can answer yes to all those questions then you are a cut above the rest...
    if not then you are a normal sales guy... to that I say... its the nature of the game... don't sweat it...
    you provide a useful service... don't despise others that are mechanical about it...
    so you put some soul into it and shoe shine on it...
    thats nice too...


    You're not getting what I'm saying. Salespeople don't need to try to "milk" the customer or be shady. Salesmen with that mentality usually don't last. Business owners aren't stupid. They'll drop that kind of company and that salesperson like a bad habit.

    The key to sales isn't to milk every customer for the most money. No. The goal is to sell to as many customers at a fair price and to stand behind the product. I'm guessing you've never been in sales to any large extent.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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    • n25an
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1030

      #47
      Re: EMAIL SECURITY

      Originally posted by BillyCarpenter
      You're not getting what I'm saying. Salespeople don't need to try to "milk" the customer or be shady. Salesmen with that mentality usually don't last. Business owners aren't stupid. They'll drop that kind of company and that salesperson like a bad habit.

      The key to sales isn't to milk every customer for the most money. No. The goal is to sell to as many customers at a fair price and to stand behind the product. I'm guessing you've never been in sales to any large extent.
      you know... I kinda agreed with you one or two posts back...

      that being said... you do make a good point...

      and strange as it sounds I have seen cases where business owners kept a shady salesperson around...

      must be the exception that proves the rule...

      in any case, not attacking your character...

      the profession just is what it is...

      you don't have to agree with me...
      this is just my opinion...
      Sad To Say I Don't Have a Life
      I do this stuff on the weekends too

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37459

        #48
        Re: EMAIL SECURITY

        Originally posted by BillyCarpenter
        You're not getting what I'm saying. Salespeople don't need to try to "milk" the customer or be shady. Salesmen with that mentality usually don't last. Business owners aren't stupid. They'll drop that kind of company and that salesperson like a bad habit.

        The key to sales isn't to milk every customer for the most money. No. The goal is to sell to as many customers at a fair price and to stand behind the product. I'm guessing you've never been in sales to any large extent.
        The key to company profit is to provide the customer with the product needed and provide them with the quality service. The dealership I retired from made more profit over the life of a machine from maintenance contracts based on the expected monthly meter and a per page overage charged billed quarterly. It also meant customer referrals and loyalty.

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        • BillyCarpenter
          Field Supervisor

          Site Contributor
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          10,000+ Posts
          • Aug 2020
          • 16374

          #49
          Re: EMAIL SECURITY

          Originally posted by slimslob
          The key to company profit is to provide the customer with the product needed and provide them with the quality service. The dealership I retired from made more profit over the life of a machine from maintenance contracts based on the expected monthly meter and a per page overage charged billed quarterly. It also meant customer referrals and loyalty.

          Agreed. From my experience, a lot of copier salesmen aren't interested in matching the customer up with the right machine for their needs. Instead, they try to sell them the fastest and most expensive copier that they have in stock. There's a lof of shady stuff going on out in the sales world...whether that be copiers or cars. A big reason for that is that copier sales people have quotas and they're trying to reach them. It's still bad business, IMHO.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #50
            Re: EMAIL SECURITY

            The business world does not always make technical sense. Business relationships and trust.
            If you sell some software there is nothing wrong with a bit of a margin 33% is my lucky number but like 50% better.
            Don't sell what you can't support.

            Software developers should sell there own product priced similarly to what the reseller would sell at.
            If you are a distributor for said software developer they should be able to give you a recommended sales price.
            Then if you over charge and the customer picks up on that, that is where you hurt the trust and relationship.
            Good deals are mutually beneficial to all parties involved.

            The current rental machine industry should be equally focused on product and service.

            Sometimes the customer them selves will be ok with added bells and whistles.
            For some tax break proposes the customer needs to run some expenses dictated by a budget...
            If you are the friend there you can get some of this expenditure instead of the dick that did take some noticeable liberties.
            Whatever

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            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 16374

              #51
              Re: EMAIL SECURITY

              I think good points have been made by most. But here's the point that I originally tried to make about XM Send Secure:

              There is no software to purchase. It's a cloud based "service". Basically, you're paying to log on to their system and send/receive emalis via the cloud. There are no updates to install. There is no software to install. You can purchase their service straight from the source.

              I just don't see much that a local dealer can bring to the table in terms of support.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5462

                #52
                Re: EMAIL SECURITY

                Originally posted by BillyCarpenter
                I think good points have been made by most. But here's the point that I originally tried to make about XM Send Secure:

                There is no software to purchase. It's a cloud based "service". Basically, you're paying to log on to their system and send/receive emalis via the cloud. There are no updates to install. There is no software to install. You can purchase their service straight from the source.

                I just don't see much that a local dealer can bring to the table in terms of support.

                Would a consultation fee be in order in a case like this?
                Whatever

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                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 8185

                  #53
                  Re: EMAIL SECURITY

                  Originally posted by allan
                  Would a consultation fee be in order in a case like this?
                  Not much need. We are talking about a free two week trial, a $2k purchase or blend into a lease.

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                  • SalesServiceGuy
                    Field Supervisor

                    Site Contributor
                    5,000+ Posts
                    • Dec 2009
                    • 8185

                    #54
                    Re: EMAIL SECURITY

                    One drop dead feature of XM SendSecure is Single Sign On (SSO). When interested buyers learn that they do not have to create any new User names nor passwords for this product, they are all in.

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                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 16374

                      #55
                      Re: EMAIL SECURITY

                      Originally posted by SalesServiceGuy
                      One drop dead feature of XM SendSecure is Single Sign On (SSO). When interested buyers learn that they do not have to create any new User names nor passwords for this product, they are all in.
                      But don't you have to enter a password for every email that you receive? I think I remember reading that.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                      • SalesServiceGuy
                        Field Supervisor

                        Site Contributor
                        5,000+ Posts
                        • Dec 2009
                        • 8185

                        #56
                        Re: EMAIL SECURITY

                        Originally posted by BillyCarpenter
                        But don't you have to enter a password for every email that you receive? I think I remember reading that.
                        Correct, you typically would have to respond with a 4 digit text message within 5 mins of receiving the notification before you could download the attachment.

                        One downloaded, the sender would receive an email confirmation that the attachment was downloaded and a detailed Audit trail is documented.

                        In as little as 30 minutes to 30 days later, the attachment is ISO 27001 certified destroyed from the XMedius secure cloud server.


                        ... this is NATO grade security for $2k.

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