FTP Scanning Question

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  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 16308

    #1

    FTP Scanning Question

    I've been working on figuring this out for several hours. I wanted to give it my best shot before having to ask anyone for help, but I'm at a stand still.

    I downloaded Filezilla and made the necessary rules for the firewall. I created my username and password in filezilla. I gave full control to the shared folder.

    I'm using a Kyocera TA-3501i as a test vehicle. I input all the FTP settings in the copier but I'm getting a connection error. I'm using port 21. I'm not sure what I'm supposed to put for the hostname. I used the IP address of the computer I'm on. Is that wrong/right?

    Any help would be appreciated.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.
  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 852

    #2
    Re: FTP Scanning Question

    IP address should work.

    If ftp scanning I would recommend

    Quick 'n Easy FTP Server Lite

    it does not get any easier

    Comment

    • JLSam
      Senior Tech

      500+ Posts
      • Jun 2015
      • 605

      #3
      Re: FTP Scanning Question

      Originally posted by mansart
      IP address should work.

      If ftp scanning I would recommend

      Quick 'n Easy FTP Server Lite

      it does not get any easier
      I was about to quote YOU from another thread! [emoji23]

      Mansart is right, and while I have not used this software with my clients in the field, I have tested in a few times with some copiers in our office. It's really easy to set up.

      Great software. As long as network security isn't an issue, I HIGHLY recommend it!

      Sent from my GM1917 using Tapatalk

      Comment

      • BillyCarpenter
        Field Supervisor

        Site Contributor
        VIP Subscriber
        10,000+ Posts
        • Aug 2020
        • 16308

        #4
        Re: FTP Scanning Question

        Originally posted by mansart
        IP address should work.

        If ftp scanning I would recommend

        Quick 'n Easy FTP Server Lite

        it does not get any easier

        I'll give that a try. I'm not really a big fan of Filezilla.
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

        Comment

        • bsm2
          IT Manager

          25,000+ Posts
          • Feb 2008
          • 29765

          #5
          Re: FTP Scanning Question

          You don't have to share the folder using filezilla server setup

          user name
          password

          than map to folder enable all checks


          settings for copier ipaddress or host name
          user name and password
          path .

          I use it all the time

          screen shots if this doesn't work

          Comment

          • bsm2
            IT Manager

            25,000+ Posts
            • Feb 2008
            • 29765

            #6
            Re: FTP Scanning Question

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 16308

              #7
              Re: FTP Scanning Question

              Originally posted by bsm2
              You don't have to share the folder using filezilla server setup

              user name
              password

              than map to folder enable all checks


              settings for copier ipaddress or host name
              user name and password
              path .

              I use it all the time

              screen shots if this doesn't work
              I gotta take a break for tonight. I'm reached the point of diminishing returns (my head hurts.) I'll get back on it tomorrow. I'll hit you up for help.
              Last edited by BillyCarpenter; 11-17-2020, 03:50 AM.
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 16308

                #8
                Re: FTP Scanning Question

                I finally got FileZilla to work. Had to change port numbers and assign a port range under passive mode settings. Also had to create a a couple of firewall rules. It was a learning experience and it will come in handy for those machines that don't support SMB 2.0.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 16308

                  #9
                  Re: FTP Scanning Question

                  By the way, one of the problems I was having is that FileZilla was saying that I was behind a NAT router. Here was the fix for the next person that encounters this:



                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 29765

                    #10
                    Re: FTP Scanning Question

                    Ive never changed the Nat settings and never had a problem getting it to work

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 16308

                      #11
                      Re: FTP Scanning Question

                      I should also note that on a Kyocera machine that you need to leave the "path" box blank. When I would enter the folder name, it would not work.

                      kyocera screen.jpgok screen.jpg
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • mansart
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Apr 2009
                        • 852

                        #12
                        Re: FTP Scanning Question

                        The ftp software be it FileZilla or EZFTP handles the routing to folder. Copier just needs to get the file to the host (PC)

                        So no need for folder path at copier


                        Sent from my iPhone using Tapatalk

                        Comment

                        • bsm2
                          IT Manager

                          25,000+ Posts
                          • Feb 2008
                          • 29765

                          #13
                          Re: FTP Scanning Question

                          Originally posted by BillyCarpenter
                          I should also note that on a Kyocera machine that you need to leave the "path" box blank. When I would enter the folder name, it would not work.

                          [ATTACH=CONFIG]47330[/ATTACH][ATTACH=CONFIG]47331[/ATTACH]
                          just a period. .

                          Comment

                          • bsm2
                            IT Manager

                            25,000+ Posts
                            • Feb 2008
                            • 29765

                            #14
                            Re: FTP Scanning Question

                            Originally posted by BillyCarpenter
                            I should also note that on a Kyocera machine that you need to leave the "path" box blank. When I would enter the folder name, it would not work.

                            [ATTACH=CONFIG]47330[/ATTACH][ATTACH=CONFIG]47331[/ATTACH]
                            just a period. .
                            No need to change the port

                            Comment

                            • 907tec
                              Trusted Tech

                              250+ Posts
                              • Feb 2008
                              • 434

                              #15
                              Re: FTP Scanning Question

                              Couple random thoughts, just to add to the wealth of knowledge here:

                              I always like to test my FTP setup from the command prompt of the computer, before I try scanning at the copier:
                              Open CMD Prompt
                              Type "FTP [IP Address of host computer]"
                              Type in "anonymous" (or the Login of an account that you created in the FTP Server)
                              If using the Anonymous account, press Enter at the password blank (or input the password that you configured)
                              Once you are successfully connected, type "dir" to list anything in the root folder (this is the most important part, imho, as it will trigger a firewall warning/prompt if you haven't properly set an exception)
                              Type "bye" or close the window to end session.

                              Also, for Konica Minolta's at least, I have noticed that they are very specific about what you put in the "destination" section of scan address setup. Some models need a "." while others seem to only like "/" or "". If everything else seems correct, it's worth trying something different as the destination entry.

                              Comment

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