printer preferences = thick paper, but old office doc's give error

[KenB]

Re: printer preferences = thick paper, but old office doc's give error

If the problem only happens with old Word documents and not with newly created documents I would say that when the document was first saved, Word was set to "Save printer settings with document." Look for Options, Preferences or Settings within the document under File - Print.

Back when copiers first became printers (maybe around 1998 or so) I had a weird problem with a hospital.

Their standard for word processing was WordPerfect (the Windows version; back then the DOS version was still quite popular).

They just bought a few new Canon machines, which replaced their old HP printers.

Their docs were saved with the default printer as the HP. The prints had long lines of text split over several lines.

The reason? The side margins on the HPs were much skinnier than the Canons were.

I ended up having them keep the HP drivers to use just for printing the WordPerfect docs, which worked.

Moral of the story is that the default printer at the time of document creation plays a very large part in how it is set up.

[slimslob]

Re: printer preferences = thick paper, but old office doc's give error

Back when copiers first became printers (maybe around 1998 or so) I had a weird problem with a hospital.

Their standard for word processing was WordPerfect (the Windows version; back then the DOS version was still quite popular).

They just bought a few new Canon machines, which replaced their old HP printers.

Their docs were saved with the default printer as the HP. The prints had long lines of text split over several lines.

The reason? The side margins on the HPs were much skinnier than the Canons were.

I ended up having them keep the HP drivers to use just for printing the WordPerfect docs, which worked.

Moral of the story is that the default printer at the time of document creation plays a very large part in how it is set up.

Back then I worked mainly on Lanier Worldwide digital dictation systems. One of my hospitals used still used WordPerfect 5.1, which was I think last DOS version. Had to do with compatibility with the software they used to upload reports to their main frame computer.

[KenB]

Re: printer preferences = thick paper, but old office doc's give error

Back then I worked mainly on Lanier Worldwide digital dictation systems. One of my hospitals used still used WordPerfect 5.1, which was I think last DOS version. Had to do with compatibility with the software they used to upload reports to their main frame computer.

Yep, 5.1 for DOS was the defacto standard back then...along with Lotus 123 for spreadsheets.

[KenB]

Re: printer preferences = thick paper, but old office doc's give error

Around 2002 or 2003, we placed a bunch of Ricoh color MFPs at a fairly large bank.

All was well until they started printing Excel docs with color.

Any images or cells with a background color printed as a greyish blob with cross hatched lines.

It took a while to figure out, but they were created with an older printer as the default, and it only supported a max of 300 DPI; the Ricohs required a minimum of 600 DPI. Oops!

Each Excel doc needed to be opened and re-saved with the Ricoh driver as the default. After doing so, they printed happily on the Ricoh machines.

[marvin-vegan]

Re: printer preferences = thick paper, but old office doc's give error

Around 2002 or 2003, we placed a bunch of Ricoh color MFPs at a fairly large bank.

All was well until they started printing Excel docs with color.

Any images or cells with a background color printed as a greyish blob with cross hatched lines.

It took a while to figure out, but they were created with an older printer as the default, and it only supported a max of 300 DPI; the Ricohs required a minimum of 600 DPI. Oops!

Each Excel doc needed to be opened and re-saved with the Ricoh driver as the default. After doing so, they printed happily on the Ricoh machines.

reminds me exactly this thread printer preferences not activated in old office doc's on a c3003

also problems with MS office package especially Word, Excell..

[Mark Bbb]

Re: printer preferences = thick paper, but old office doc's give error

reminds me exactly this thread printer preferences not activated in old office doc's on a c3003

also problems with MS office package especially Word, Excell..

@poster: Correct, I did that because of the urge.


@all: the problem which this threat describes, is a different; the excel doc's print perfectly as long as "normal paper" is selected.