Latest Windows Update/BSOD

[BillyCarpenter]

Re: Latest Windows Update/BSOD

Unless you are a qualified IT professional you are taking huge risk touching customers computers. Let their IT do it.

I would if they had an IT department. There's risk in a lot of things we do. That's why I charge them.

[Tricky]

Re: Latest Windows Update/BSOD

Windows is good, but they really need to sort out this update system to get it working better.

I have windows10 and Linux on my computer Windows updates are flaky, sometimes get like stuck at 6% for 5 minutes.
Linux updates everything in one go programs and system in a few minutes, reboots are only needed when a kernel is upgraded and even when you have to restart there's no waiting.

[rthonpm]

Re: Latest Windows Update/BSOD

Windows is good, but they really need to sort out this update system to get it working better.

I have windows10 and Linux on my computer Windows updates are flaky, sometimes get like stuck at 6% for 5 minutes.
Linux updates everything in one go programs and system in a few minutes, reboots are only needed when a kernel is upgraded and even when you have to restart there's no waiting.

Just wait until you get yum or apt broken with no real way to troubleshoot thanks to very generic errors. I had a customer's Debian server break a few months back and it took a good four hours to figure out just where the package catalgoue broke.

[mojorolla]

Re: Latest Windows Update/BSOD

One final note. I don't know what you guys are doing as far as charging the customer for fixing this problem but I'm charging all of my customers. Sometimes I've charged them twice. The first time I charged them for uninstalling the updates (before Microsoft released the fix) and then I charged them a 2nd time for installing the optional update.

None of this is part of the service contract that I offer and if I'm gonna assume the liability of installing the updates, I gotta get paid. Think about it. If power goes out during the update...the customer is gonna hold you responsible.

We are charging as well as this is an OS issue, not a copier / printer issue. When they complain about the charge, I print from my phone or direct to the machine from my laptop.
See, it works. Now pay me

[BillyCarpenter]

Re: Latest Windows Update/BSOD

We are charging as well as this is an OS issue, not a copier / printer issue. When they complain about the charge, I print from my phone or direct to the machine from my laptop.
See, it works. Now pay me

Hey, I like that, bro. Genius.

[mojorolla]

Re: Latest Windows Update/BSOD

Well, yes and no. When I have customers who were unaware that you COULD print from your phone, you can open a whole new can of worms. Its hard enough supporting MACs and PCs, throw phones in there and I think im just gonna get one of those $15/hr fast food jobs.
You want cheese on that ?

[BillyCarpenter]

Re: Latest Windows Update/BSOD

I think im just gonna get one of those $15/hr fast food jobs.
You want cheese on that ?

Don't even get me started on that.

[mojorolla]

Re: Latest Windows Update/BSOD

Sandwhich update failed.
Please reload cheese.exe

[tsbservice]

Re: Latest Windows Update/BSOD

Sandwhich update failed.
Please reload cheese.exe

Hey mojorolla where were you for so long time?
I need more 🧀

[copiertec]

Re: Latest Windows Update/BSOD

Microsoft Update Catalog


This should take you to the various Windows 10 patch fixes for the BSOD.

[clint@clintsimonsen.com]

Re: Latest Windows Update/BSOD

Run PowerShell as admin then this script
wusa /uninstall /kb:5000802

Has been an update after this one and id has fixed it.

Sent from my Nokia 8.3 5G using Tapatalk

[rthonpm]

Re: Latest Windows Update/BSOD

Run PowerShell as admin then this script
wusa /uninstall /kb:5000802

Has been an update after this one and id has fixed it.

Sent from my Nokia 8.3 5G using Tapatalk

Here are the latest KB numbers for the various Windows 10 and Server versions:

Windows 10 2004/20H2: KB5001649

Windows 10 1909: KB5001648

Windows 10 1809/Server 2019: KB5001638

Windows 10 1803: KB5001634

Windows 10 1607/Server 2016: KB5001633

[BillyCarpenter]

Re: Latest Windows Update/BSOD

I spent all day installing updates to fix the BSOD. It's always on Monday when the calls pour in. I guess they leave their PC's on all week and shut them down for the weekend. And I have to go to another location tomorrow and they want to me install the updates on 20+ PC's. Fun, fun. The most boring job ever.

[tsbservice]

Re: Latest Windows Update/BSOD

I spent all day installing updates to fix the BSOD. It's always on Monday when the calls pour in. I guess they leave their PC's on all week and shut them down for the weekend. And I have to go to another location tomorrow and they want to me install the updates on 20+ PC's. Fun, fun. The most boring job ever.

As other member said - M$ are big part of keeping our jobs

[bsm2]

Re: Latest Windows Update/BSOD

Windows 10 KB5001649 issues fixed, rollout resumes for everyone